Forum Discussion

Initiate

Apr 08, 2024

Solved

Insight Cloud - When does the typology schema get updated?

Hello,

I notice that the ‘typology’ tab does not refresh even though the clients are updated. It’s just the typology schema that doesn’t redraw. Is there a delay of several days?

RennaD
Apr 15, 2024
Hello JulienCM,

And welcome to the NETGEAR Community! 🙂

This issue with topology could be a possible bug. I would suggest to contact NETGEAR support line so a case can be created.

Have a lovely day,
RennaD
NETGEAR Team

3 Replies

schumaku
Guru - Experienced User
Apr 09, 2024
Is in your case just the location with an GS724TPv2, or are other devices affected, too? There was another report with only a WAX630E reported, and we've spotted the same.
- JulienCM
  Initiate
  Apr 10, 2024
  Yes, WAX620 for me.
  - RennaD
    NETGEAR Moderator
    Apr 15, 2024
    Hello JulienCM,
    
    And welcome to the NETGEAR Community! 🙂
    
    This issue with topology could be a possible bug. I would suggest to contact NETGEAR support line so a case can be created.
    
    Have a lovely day,
    RennaD
    NETGEAR Team