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Forum Discussion

jsroman's avatar
jsroman
Aspirant
Jun 07, 2021
Solved

Insight Toplogy not visible in abstract view.

Tree view and ssid view work as intended under Toplogy Views on Insight Portal but when switching to Abstact view nothing is visible. Any suggestion on how to correct. A wac540 and a wax610 are APs a...
Insight Web Portal
WAC540
WAX610 INSIGHT
  • Retired_Member's avatar
    Retired_Member
    Jun 14, 2021

    Hi,

    We have released newer version of IM6.2.

     

    Could you please try viewing "Abstract View" of the topology now?

     

    Please let us know.

     

    Thanks,

    Sudheer

Retired_Member's avatar
Retired_Member
Jun 08, 2021

Hi,

 

You can give technical support access or provide your credentials by sending email: sudheer.duggisetty@netgear.com.

 

Thanks,

Sudheer

jsroman's avatar
jsroman
Aspirant
Jun 08, 2021

I granted tech support access thru insight , now what do i have to do?

  • Retired_Member's avatar
    Retired_Member
    Jun 08, 2021

    Hi,

     

    What is your SSO user name? Please mail me to sudheer.duggisetty@netgear.com

     

    Thanks,

    Sudheer

    • jsroman's avatar
      jsroman
      Aspirant
      Jun 08, 2021

      Email sent.

      • Retired_Member's avatar
        Retired_Member
        Jun 14, 2021

        Hi,

        We have released newer version of IM6.2.

         

        Could you please try viewing "Abstract View" of the topology now?

         

        Please let us know.

         

        Thanks,

        Sudheer

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