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Insight VPN connection to BR500 questions
I am trying to setup a Client to Gateway connection. I have the BR500 configured to use DDNS. I have setup a VPN group, sent an invitation, installed software on my computer, and connected the Insigh...
I just got an email asking me if I had a solution to my issue. I do but it did not come from the forum. I had already performed all of the steps required to create the tunnel before I posted my question per my original post. Not finding a solution here I contacted support and was able to get the tunnel up and running. I posted this info to this thread as well. How do I close this thread?
> I cannot connect to the network where the router is connected using windows networking or Remote Desktop. How do I access the computers behind the router?
Once VPN connection is established, you can access remote devices by their LAN IP addresses. Currently, name resolution may not work across different subnets(For example, you have a remote device in BR500 LAN with IP 192.168.1.3 named HomeNAS, you are trying to access it from hotel, you can access HomeNAS by its LAN IP 192.168.1.3. If you want to access it by name HomeNAS, please add name mapping in Windows at c:\windows\system32\drivers\etc\hosts file). Also you can't browser remote network using Windows or Mac OS network broswer for now. BR500 VPN client software displays all available remote subnets, also in Insight APP, user can display device map at each location, we will try to bring device map to VPN client software so that user can browse remote networks.
c3po YeZ Does the BR500 still not have an embedded DNS server for automatic registration of the local subnet based on the hostname provided by BOOTP/DHCP (e.g. by default for a .local or a custom domain), and then some ways to manage the local DNS manually (and then allow some individual management)?
That's what I would see as real added value.
I tried my connection again this morning and it did not work. The connection to the router using the Insight app worked but I could go no farther. I did not try to ping at that point. What I had tried was to open an Explorer window and tried browsing to the ip address of a pc behind the router but it would not connect. I also tried Remote Desktop again and I got the Windows you can't connect message. I had received an email from support and per their suggestion I tried chat again and after uploading the screen shots that were requested one of the first questions was can you ping. I had not tried and said so (that made me feel stupid). I pinged the router and the pc behind the router. Then I tried a net view and the rest all just worked. I remember something from one of the first VPNs I setup and there was the issue of keeping the connection alive for the next day and a suggestion was made to use ping to wake up the connection. I do not know why it wouldn't work and I don't know why it started, it just did.
By the way to be able to use Insight for the VPN connection instead of OpenVPN you need the pro/premium version of Insight.
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