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Forum Discussion
TheGrumpyGent
Apr 21, 2022Tutor
Issue w Wireless Options with Insight Managed Orbi
In the Netgear Orbi Pro (SXR80), there is an option in wifi setup that supports "WPA2-Personal [AES] + WPA3-Personal". I had everything setup local, then tried to add the router to Insight management. A few things occurred that don't seem to be correct:
First, I noticed on the Insight wifi page that Security is set to "None" for all of my wifi networks. If I go in to re-apply security to the network, the "WPA2-Personal [AES] + WPA3-Personal" option doesn't exist: I either have to go with WPA3 or WPA2.
I've tried a factory re-install and the same issue occurs. Is this option going to be supported by Insight?
6 Replies
- DaneANETGEAR Employee Retired
What is the current firmware version of your SXR80?
Do you have an Insight Premium subscription or Insight Pro subscription?
Kindly post screenshots that shows "WPA2-Personal [AES] + WPA3-Personal" locally and Security page in Insight wherein it shows no option for "WPA2-Personal [AES] + WPA3-Personal."
Regards,
DaneA
NETGEAR Community Team
DaneA wrote:What is the current firmware version of your SXR80?
Do you have an Insight Premium subscription or Insight Pro subscription?
Kindly post screenshots that shows "WPA2-Personal [AES] + WPA3-Personal" locally and Security page in Insight wherein it shows no option for "WPA2-Personal [AES] + WPA3-Personal."
Regards,
DaneA
NETGEAR Community Team
Hi dane , thanks for the reply! I have the Insight Premium sub that comes with the SXR80, and I have the latest firmware (V4.2.0.122).
I've attached a screenshot of the security options from within the Insight portal, as well as the options visible within the local admin UI. You can see the "WPA2-Personal [AES] + WPA3-Personal" option isn't available from Insight.
- jchen135AspirantI have the exact same setup and issue
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