NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ekarya
Nov 26, 2017Guide
Lost Insight App cloud connection on all NETGEAR devices
Dear community, I recently bought 4 Netgear (2*WAC510, 1*GC510P and 1*GC510P) products to completely re-wire my home network. Everything went fine, including the Insight app management. But since a f...
- Retired_MemberNov 27, 2017
Hi ekarya,
We did experience some issues with Insight Cloud over the weekend but these are resolved now and your devices should show as online once again. If you are still experiencing any issues please let us know.
Regards
DavidGo
Retired_Member
Nov 27, 2017Hi ekarya,
We did experience some issues with Insight Cloud over the weekend but these are resolved now and your devices should show as online once again. If you are still experiencing any issues please let us know.
Regards
DavidGo
ekarya
Nov 27, 2017Guide
Hi David,
thanks for your feedback, indeed everything came back to normal this moring.
As a next release feature request for the app it would be nice to have some kind of Insight Cloud service availability information. This would have prevented me to think that the problem was on my side and to reset my complete network multiple times.
Anyhow your answer is highly appreciated.
Michael.
- johngmNov 29, 2017NETGEAR Employee Retired
Great suggestion.
- dynamiXNov 30, 2017Star
had the same issue :-)
ekarya have a look at this post here https://community.netgear.com/t5/NETGEAR-Insight-Management-App/What-feautures-would-i-you-like-to-have-for-the-App/td-p/1434609, feel free to bring in your input.
i like the idea with the information in the App/Cloud with status etc.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!