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Forum Discussion
I cancelled the entire subscription. However, I was billed the next month..
Yeah I couldn't see anywhere to reduce the number of device licenses so I cancelled the entire subscription. However I was billed the next month ANYWAY! So now the app says that my subscription is ca...
Hi Theolodian,
I hope you have renewed the subscription as you mentioned in your previous comments.
Can you please let us know whether the subscription are properly getting auto-renewed and you are able to access the account and manage devices without any problem?
I received an explanation for the zero invoice, so that is fine. I did not get another charge or zero invoice the next month so that is also fine. The improper billing seems to have been a one-off issue.
I have not renewed my subscription or done any more on the cloud/app recently. I expect to get back to that relatively soon. I am managing my Insight switches with the local GUI, however I plan to try managing the WAC510 units with the cloud/app.
Thanks for the update. Looking forward you get premium subscription to manage your insight switches and APs from CLOUD / Apps
.
Are you working on instructions/tool to migrate from the local GUI to cloud management without breaking the whole network? As it is I really don't see migrating something that is working on local GUI to cloud management.I haven't even seen a clear reference of what can be configured on the cloud vs. local GUI.
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