NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Azurelink
May 09, 2022Star
WBC502 Insight Instant Airbridge Zoom calls internet connection unstable
Hi All, I have Internet service extended about 100 feet from my house to an outbuilding using two WBC502 Insight Instant Airbridges configured as a master and a satellite. The ISP is Comcast Busines...
plemans
May 09, 2022Guru - Experienced User
What latency do you have? when testing off the pc/laptop doing the zoom calls.
Live video calls are more sensitive to latency than they are to total bandwidth.
Azurelink
May 09, 2022Star
Hi Plemans. Thanks for your reply. How would I check that during a call? Should I enable diagnostics mode?
- plemansMay 09, 2022Guru - Experienced User
justs do a speedtest and see what your latency/ping is.
is the pc/laptop directly connected to the wbc502 bridge or is it going through an access point?
Do you see issues in the main location without the wbc502 bridge?
- AzurelinkMay 09, 2022Star
Ah, right. My Ookla Speedtest app says Ping: 21ms. Jitter: 4mx. The test laptop is connected to the Huawei router (described above), which is connected to the Airbridge Satellite. Zoom works fine in the house (not using the Airbridges).
- AzurelinkMay 09, 2022Star
Transmission power of Airbridges is set to Auto and is 15 dBm
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!