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Forum Discussion
Azurelink
May 09, 2022Star
WBC502 Insight Instant Airbridge Zoom calls internet connection unstable
Hi All, I have Internet service extended about 100 feet from my house to an outbuilding using two WBC502 Insight Instant Airbridges configured as a master and a satellite. The ISP is Comcast Busines...
Azurelink
May 09, 2022Star
Hi Plemans. Thanks for your reply. How would I check that during a call? Should I enable diagnostics mode?
plemans
May 09, 2022Guru - Experienced User
justs do a speedtest and see what your latency/ping is.
is the pc/laptop directly connected to the wbc502 bridge or is it going through an access point?
Do you see issues in the main location without the wbc502 bridge?
- AzurelinkMay 09, 2022Star
Ah, right. My Ookla Speedtest app says Ping: 21ms. Jitter: 4mx. The test laptop is connected to the Huawei router (described above), which is connected to the Airbridge Satellite. Zoom works fine in the house (not using the Airbridges).
- AzurelinkMay 09, 2022Star
Transmission power of Airbridges is set to Auto and is 15 dBm
- plemansMay 09, 2022Guru - Experienced User
thats actually a pretty solid ping if you're testing right off the huawei wifi.
What happens if you direct connect your pc/laptop thats using zoom to the bridge and not going throug the huawei router?
- AzurelinkMay 09, 2022Star
Yes, I think that is a good ping. Testing off the Airbridge would be more difficult. I guess I could run an ethernet cable down from the top of the barn where the satellite is and take my MBP outside. Is it worth the trouble, if the ping is already good? And what are your thoughts about the transmission power (currently at 15 dBm)?
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