NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Factory Reset fail
Hi Orbi Community, I factory reset my router try to get rid of my old SSID but after two resets I still see them being broadcasted in my known networks. (still connectable) I used to video tutorial...
Does using the ERASE button on the routers web page help at all?
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
What model Orbi system do you have? I see you tagged a SXS80 series...
In case your ORBI SXR80 is enabled for using Netgear Insight it will (in my understanding) fetch the config again even after a factory reset. You might have to go the Insight App or Insight Web portal for configuring and changing the SSID as per your new requirements.
Not sure fellow FURRYe38 has spotted there are (for reasons) no Orbi Pro systems listed on the KB article referenced. Feels like a lack of any practical experience operating Orbi Pro or any other Netgear Insight managed devices.
FMI: How do I reset an Insight Managed Switch or Wireless Access Point to factory default settings in Insight? The same applies to all Netgear Insight managed devices, including the Orbi Pro systems.
I have the Orbi Pro Wifi 6 SXR80 router and satellite. I can't login into the web control page right now so I used the hardware reset.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
