NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
[HELP] SXS50 satellite not pairing as mesh unit after factory reset – tried everything
Hi everyone, I'm hoping someone can help me out. I have an Orbi Pro WiFi 6 AX5400 kit (SXR50 router + SXS50 satellite) and after a factory reset of the satellite, it refuses to reconnect as a mesh u...
Looks like you updated the SXR FW first when you should have updated the SXS FW first, then SXR lastly.
Try downgrading the SXR back to prior working version, then see if SXS will connect then, if so, update it first, the the SXR lastly.
I understand that downgrading the firmware is prohibited due to security so no option. I tried to connect them via utp but also not working.
I’m calling it a day. Tomorrow a new networking day. Thx for the suggestion.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
