NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New - SXK30 Series Firmware Version v4.0.1.100 Released
New Features: 1/27/2022
- Supports the Insight Business VPN add-on service when managed through Insight.
Known Issues:
- After updating the router firmware, existing clients can be steered to the router because the wireless readiness in the router is faster than the wireless readiness in the satellite.
Workaround: Connected clients might notice slower throughput or a weaker signal, which resolves when the user roams or reconnects. - The device UI can be accessed via the default VLAN network only.
Workaround: Connect to a WiFi network that uses the default VLAN profile when you want to access the device UI. - When the MAC ACL default policy for Ethernet is set to Deny for a cabled satellite, WiFi clients can be blocked.
Workaround: Keep the MAC ACL policy for Ethernet connections set to Allow for a cabled satellite.
Download Link:
https://kb.netgear.com/000064586/SXR30-SXS30-Firmware-Version-4-0-1-100?language=en_US
Firmware Update Instructions:
If the Orbi Pro WiFi 6 Mini devices are connected to the Insight cloud, perform firmware updates automatically through the firmware schedule policy, or manually perform a firmware update using the Insight app or device UI.
To update Orbi Pro WiFi 6 Mini router or satellite firmware from the device UI, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click Documentation on the product page. We highly recommend updating the SXS30 satellite firmware first and then updating the SXR30 router firmware.
After updating to the latest firmware, make sure to update your version of the NETGEAR Insight app for the best functionality and user experience.
This article applies to:
Let us know how it works for you in this thread...
6 Replies
So I got this FW loaded up. A factory reset was performed and setup from scratch using a web browser and wire connected PC. I setup AP mode as I already have a host router online.
Something I'm noticing with the SXR log in credentials...seems that after I input the admin and PW during the setup wizard, I came back the next day and could not log into the SXR using these values. I even wrote down the password to be sure. I cleared browser caches as well. I had to use the password recovery method to input a new/same PW value to gain access. I've seen this twice since loading this version of FW. It has been a while since I had used the 30 series Orbi so I wanted to try this out and put the Orbi online in AP mode. I was able to log into the system with the Insight app initially as well. I need to check again with Insight app when I noticed I can't get in with a web browser. I was using MS Edge and Opera GX when I found that I couldn't log in. I'll check on this again today and see what I find. Thought I would post this here to see if anyone else has noticed this as well.
Wanted to upate this as this is still happening. I left my SXR OFF for past few days and put it online today and again, I could not get in to the routers web page using MS Edge and the known password I gave it. The log in input window would refresh and input boxes would return as blank. I had to use the recovery method and input the router serial # to get in.
After getting in I looked at the Logs and found the following:
[admin login] from source 192.168.0.100
[DHCP IP: 192.168.0.100] to MAC address 70:85:c2:54:0d:7b
[Internet disconnected]
[admin login] from source 192.168.1.2
[admin login] from source 192.168.0.112, Wednesday, February 02, 2022 15:59:18
[admin login failure] from source 192.168.0.112, Wednesday, February 02, 2022 15:59:07
[admin login failure] from source 192.168.0.112, Wednesday, February 02, 2022 15:57:27
[admin login failure] from source 192.168.0.112, Wednesday, February 02, 2022 15:56:40
[admin login failure] from source 192.168.0.112, Wednesday, February 02, 2022 15:56:29
[admin login failure] from source 192.168.0.112, Wednesday, February 02, 2022 15:55:36
[admin login failure] from source 192.168.0.112, Wednesday, February 02, 2022 15:55:30
[Time synchronized with NTP server]
[Time synchronized with NTP server] Wednesday, February 02, 2022 15:54:15
[Time synchronized with NTP server] Wednesday, February 02, 2022 15:53:49
[Time synchronized with NTP server] Wednesday, February 02, 2022 15:52:53
[Initialized, firmware version: V4.0.1.100] Wednesday, February 02, 2022 15:52:36IM going to be putting the SXR online as main host router behind a CBR750 in modem only mode and see how things go.
I'll check for this issue while its in router mode.
Hi
Here is my suspection
1. Is your Orbi Pro manged by Insight? If yes, the password in local will be overriden by Insight. Insight takes over the control. Configuration will be provisipned from Insight to Orbi Pro
2. CBR750 synced its configuration to Orbi Pro? I am not sure.
When you find you cannot login anymore, do you see SSID name is changed in your home?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
