NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Jan 13, 2021
Solved

New Firmware Update not recognized by Router (IP) or Insights

Good Morning.

Not sure if it is just me....here is the backstory...

 

Netgear issued and email last week (via Insights) about Firmware update. 2.6.0.108 for the SRR60.  Great. Super, I love updates

 

When checking Insights ( Portal and the App), it reports my Firmware is up-to-date,  2.5.5.100.  .......Puzzled

 

When checking the Router via IP.....it reports "No new firmware version available."  .....More Puzzled.....

 

Checking the support page, for the SRK60 - there is the new firmware update for the router and the satellite.

I have DL the files....

 

But should not the router and more importantly "Insights" be telling me of the update?  Is there a disconnect here?

 

Cheers

DH

 

 

 


  • Retired_Member wrote:

    Netgear issued and email last week (via Insights) about Firmware update. 2.6.0.108 for the SRR60.  Great. Super, I love updates


    Appears the 2.6 version (mainly for Insight v6 feature update) was pushed to the live update. Trouble is that owners having Orbi Pro Ceiling Add-on Satellite (SRC60) could not sync because the new version isn't available yet - so forcing the live update was probably stopped.  

3 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Retired_Member wrote:

    Netgear issued and email last week (via Insights) about Firmware update. 2.6.0.108 for the SRR60.  Great. Super, I love updates


    Appears the 2.6 version (mainly for Insight v6 feature update) was pushed to the live update. Trouble is that owners having Orbi Pro Ceiling Add-on Satellite (SRC60) could not sync because the new version isn't available yet - so forcing the live update was probably stopped.  

    • Retired_Member's avatar
      Retired_Member

      Thank you schumaku 

       

      Understood.  Just a question - I have the updated FW for the router and satellite....should I go ahead and update manually or wait for the final release of the pushed production FW 2.6.0.108?   

       

      It shouldnt matter right?

      Cheers

       

       

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        It's perfectly fine released firmware.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More