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Forum Discussion
biopticcoder
Feb 07, 2024Aspirant
Orbi Pro Bricked in AP mode after going to firmware
Recently my SXR80 was updated to 4.3.2.100 through the insights app which resulted in the AP being bricked. I tried the following steps.
- Factory reset using the reset button and selecting AP during the setup.
- Factory reset, then select router (which worked) it then bricked again when I changed it to AP mode.
- Factory reset, select router, then try re-installing the firmware and moving to AP.
- Factory reset, and manually downgrade the firmware. This seemed to work until I tried adding it back to the insight app which tried t update the firmware and bricked it again.
Thank you for your help!
12 Replies
- schumakuGuru - Experienced User
biopticcoder wrote:
Recently my SXR80 was updated to 4.3.2.100 through the insights app which resulted in the AP being bricked. I tried the following steps.
- Factory reset using the reset button and selecting AP during the setup.
- Factory reset, then select router (which worked) it then bricked again when I changed it to AP mode.
- Factory reset, select router, then try re-installing the firmware and moving to AP.
- Factory reset, and manually downgrade the firmware. This seemed to work until I tried adding it back to the insight app which tried t update the firmware and bricked it again.
Thank you for your help!
Tells me that some config pushed from Insight is simply not workable in your environment....
- biopticcoderAspirant
I did it as the setup of a new product, and not the adoption of an existing one so if that is true it would be in the default config.
- schumakuGuru - Experienced User
Insight does not care about the changed / default local config applied. Once it will be re-added to Insight ... Or have you had dropped the complete existing Insight location before?
- DavidGoNETGEAR Expert
We have shared a patch firmware for this issue which has so far been successful. We are working on an official release which will include this fix, will share the ETA once I know more.
If anyone else runs into the issue and wishes to try the patch, please send me a DM.
Thanks
DavidGo
- ErwinLNETGEAR Moderator
Hello biopticcoder
Would you like to provide us update if the patch was provided and did it resolved your issue?
Have a lovely day,
Erwin
Netgear Team
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