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Forum Discussion
nhinkle
Aug 31, 2018Apprentice
Orbi pro in access point mode dropping RDP connections
I have just installed an Orbi Pro system in my house. It is configured in access point mode with a Nighthawk R7000 acting as the gateway to the internet. The wifi on the r7000 is turned off. I am u...
- Sep 06, 2018
So, I opened a support case. I was put on hold while being transfered to Orbi pro support.
After 40 minutes on hold, I started a chat with Amazon support. Chat was online in less than a minute. In about 5 questions the Amazon rep determined the product was defective. In another 2 I had an RMA and UPS pick up to return the product for full refund. At that point, the Orbi pro support answered the line - barely intelligible Indian accent. After ten questions he wants to remote into my network - that security breach isn't happening.
Solution to Orbi Pro problem = return for refund.
nhinkle
Aug 31, 2018Apprentice
BTW, I updated the firmware to 2.1.4.16 before installing
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