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Forum Discussion

jongore's avatar
jongore
Follower
Dec 05, 2023

Orbi Pro WiFi 6: Forum Login Woes

I recently purchased the Orbi Pro WiFi 6 system and have been thrilled with its performance. However, I've encountered an unusual issue when trying to access the Netgear community forum. Despite having a valid Netgear account, I'm unable to log in to the forum using my Orbi Pro WiFi 6 network. Strangely, I can log in without any issues using a different network. Has anyone else experienced this unique situation, and are there any specific settings on the Orbi Pro WiFi 6 that might be causing this login hiccup? Any insights or solutions would be greatly appreciated!

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What are you seen when you are not able to log in? Is web page giving an error?

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

    What browser are you using?

    Be sure to clear out all browser caches. 

    Try a different browser to see if problem follows. MS Edge, Firefox or Opera.

     

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