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Forum Discussion
Orbi srr60 registered to another user
Hello I recently purchased a used SRR60 and at first worked great but now connection drops repeatedly. Trying to fix it using the insight app I tried registering device and it was already registered to the previous owner. I messaged him and he no longer has access to the account nor does he remember any details. I emailed CS but have not heard back in almost two weeks and hoping I can find resolution here.
4 Replies
The product registration does only serve for warranty purposes - this is obsolete for second hand devices.
If required, and don't mind the Insight costs, you could register the device on Netgear Insight anyway.
- My issue is I’m unable to login onto orbilogin.com or default gateway 192.168.0.1
I am able to connect to the Orbi wifi, but then a few mins later it loses internet connection. I’m unsure if having access to insight will help but other than that I have no access to Orbi settings to setup properly if I made any sense192.168.1.1 doesn't work from a wire connected PC with the SRR?
Try a different browser, MS Edge or Firefox?
Be sure to clear out all browser caches.
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