NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SRR60 loses settings when power cycled
2020-03-21 08:29 PM SRR60 loses settings when power cycled 1-ongoing issues with dropped internet connection 2-ongoing issues with wifi dropping from devices 3-moving my router ...
Problem Solved!
Orbi replaced with another brand system thats simple IT that just works.
Anyone want a base station and two satellites?
Best of luck all.
Retired_Member,
Kindly try to update the firmware of your SRR60 to the latest version which is v2.5.1.106 then observe if the same problem occurs. You can download the firmware here.
Regards,
DaneA
NETGEAR Community Team
Hi Retired_Member
Could please confirm your original issues are resolved or not after the firmware update to FW 2.5.1.106? I see you are not seeing the devices in the attached device list page. List out any other issues with debug logs. Hope you have upgraded your SRS60 if any.
How to take debug logs:
1. Go to https://<Orbi Pro IP address>/debug.htm
2. Click on start capture.
3. Wait for the issue to happend before saving. ( give at least 5 min before savig debug logs)
You can upload debug logs into google drive or something similar and send me link via PM.
Thanks,
Raghu
Problem Solved!
Orbi replaced with another brand system thats simple IT that just works.
Anyone want a base station and two satellites?
Best of luck all.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
