My Website Is Being Blocked by Netgear Router Security

Hi everyone, I run a small website and recently discovered that several visitors using Netgear routers can’t access it. When they try, they get a warning that the site is “blocked” or “unsafe.” Some said this happens with Netgear Armor enabled, while others mentioned Smart Parental Controls. The odd thing is my site loads fine on other networks and passes standard SSL/security checks.

I’ve double-checked everything on my end. The SSL certificate is valid, there’s no malware flagged by Google Safe Browsing, and my hosting provider confirmed there are no server-level issues. I also ran scans using multiple security tools, and everything came back clean. It really seems like Netgear’s security system is classifying my domain incorrectly.

The bigger problem is that I’m losing visitors because people assume the site isn’t safe. I tried submitting a false positive request through Bitdefender (since Netgear Armor uses their engine), but I haven’t received any response yet. In the meantime, I don’t know how to reassure my users who are being blocked.

I also noticed that the block happens inconsistently—sometimes only certain subpages are flagged, while the homepage loads fine. For example, my menu pages and coupon pages are often blocked while other sections are not. Could this be related to how scripts or external resources are being loaded on those pages?

Has anyone else here had experience with Netgear Armor or Parental Controls mistakenly blocking their website? Is there a way to whitelist a domain globally or request a faster reclassification through Netgear? Any guidance would be greatly appreciated.