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Forum Discussion
Transfer Armor plus to new router
Had Netgear Orbi for 5 years and paid Armour service. Recently bought new router to replace this, however you cannot transfer the Armor plus to the new router. Customer Support does not help and tells me we are escculating the request for days, the same thing they keep saying and they never will complete the request to tranfer the "paid" subscription.
generally there is no support outsie of AI or someone telling you on the phone the samething. They do not assist and give you the run around.
now i have paid for a service and a expensive router that i cannot use and obviously cannot get any support.
1 Reply
Please review this:
You'll need to work with NG support on this since this is all beyond forum help if something happens. There could be something happening on there side of the fence.
