NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Genie - Parental Control Not working
Netgear Genie (on both iOS and PC) wouldn't allow me to perform Parental Control.
Genie App on PC is stuck saying "You don't appear to be connected to Internet ..." and "Identifying your Router".
I have done FW upgrade of the router as well as the factory reset but it did not help.
Appreciate any help.
You are correct! After I downgraded to FW version V1.0.0.56_1.0.18, things are working again. I hope that Netgear takes note of this and fixes this in the next version of the FW.
13 Replies
Same problem here. Seemed to happen after the firmware update.