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Jawnoble's avatar
Jawnoble
Aspirant
Nov 07, 2017

34 character system generated admin username for R7000

I ran through the set up program I got   . xxxxxx is where I've replaced the actual text , so I'm not broadcasting my passwords. But Look at the  Admin Username. !    Trust me I did not create this. 

 

I read several posts about how impossible it is to change the username. Well it's been changed. How  do I change it back.   The  Genie andriod app  doesn't allow Admin to be changed , so I can't login to it.  

 

Output from the setup :

 

Congratulations!       

                                              You are successfully connected to the Internet.                                         

                                                                                                                                                           

                                              2.4G Wireless Settings:                                                                      

                                              2.4GHz Wireless Network Name (SSID):                                             xxxxxxxx                                               

                                              Wireless Network Key (Password)                                                       xxxxxxxxx                                               

                                                                                                                                                           

                                              5G Wireless Settings:                                                                         

                                              5GHz Wireless Network Name (SSID):                                                xxxxxxxx                                               

                                              Wireless Network Key (Password)                                                       xxxxxxxxx                                               

                                                                                                                                                           

                                              Router Admin Settings:                                                                      

                                              Admin User Name:        $1$DCpdW29G$ls.9oTo.DtNGkNxDAZ9mQ0         

            New Admin Password: xxxxxxxxxx   

8 Replies

  • Can you log into the router via a wired lan connection then you could access the routers gui without using the mobile device. Are you the the admin users name you said the devices has is not used by the device and not the router.

    • Jawnoble's avatar
      Jawnoble
      Aspirant

      Yes I can login in through a broswer, but I would like to use the app.   The app's login  screen  won't allow the user name to be changed., so i can't login with a name other thatn admin.  

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi Jawnoble,

         

        1. What is the firmware version of the router?

        2. Have you tried resetting the router?

         

        Regards,

         

        Dexter

        Community Team