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Forum Discussion
ninja661
Mar 05, 2018Luminary
Ready Share Vault cannot find the external USB drive
Ever since I upgraded to the most recent firmware on the R8000, I connected my Western Digital USB (1Tb drive) to the USB 3.0 port and I had to reinstall my desktop as it was having issues. Come to ...
FURRYe38
Mar 05, 2018Guru - Experienced User
See if any of these suggestions help:
- ninja661Mar 05, 2018LuminaryTried that, no luck. They recently updated the firmware for the R8000 to, but not sure if that’s the problem or not. First time I connected the drive all was great, now it sucks wind.
- FURRYe38Mar 05, 2018Guru - Experienced User
Try reverting to last working FW?
- ninja661Mar 07, 2018Luminary
Tried that, same thing. Moved the drive off the router so I didn't have to reformat the drive. I scanned it and chkdsk'd from my PC and thankfully, it was still intact with no drive errors. I went back to my Linksys EA8500 router to make sure all was in good order. I have too many installers for older systems I have and the files aren't online any more to have it mucked up by some bad software and firmware.
- ninja661Mar 13, 2018Luminary
Tried that too! Reinstalling everything from the ground up. Tonight, tried resetting the router to factory defaults and some reason it wouldn't even reset with a HARD reset (by pushing the button on the back of the router!) The router *STILL* wouldn't reset. I am going to be brave and let a Netgear support person connect to the router via remote connection (not my first choice, because I have had the luck of where a 'Support Engineer' claims to know what they are doing and usually don't have a clue making the problem worse.