NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ian57's avatar
Ian57
Follower
Jan 05, 2022

Blinking white light for MS60

Had 2 full M60 systems. Both routers setup, 1 as an AP. 3 of the 4 sats setup around the house. Yesterday I had to reboot main router and even factory rest it. Today it all crashed, nothing worked. I ended up doing a full reset and setup of the main router. Some of the sats will connect but the AP router just blinks white. 

  1. Rebooted at least 10 times
  2. Sync'd
  3. Factory reset button

Nothing will get it off that blinking white light. I believe trying to resolve the issues yesterday I got it out of AP mode and into bridge mode or it simply is just stuck as AP mode but with a conflicting IP.

 

Note: my phone shows a NETGEAR_SETUP as an open network. This was not there 2 days ago. I assumed I needed to connect to that so I could then edit the IP and/or settings for the AP router. It never connects, spins and finally says...IP address Failure. Again leads me to believe it has conflicting IP with the main router.

 

I need to find out how to fully factory reset this thing, then I should be able to hook it up, login, and make the changes i need to put it back as AP router. If I can't am I just stuck with a dead weight?

 

Any suggestions greatly appreciated.

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    So lets try setting up just 1 MK system while leaving the 2nd OFF. 

     

    Try to Sync the MS near or in same room as the MR. 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      • dmsae's avatar
        dmsae
        Aspirant

        je13air47's method fixed my problem. I had blinking white lights on all satellites after attempting a FW update through the Nighthawk mobile app. I tried power cycling and hard resets, but none of that fixed the problem. I'm not hardware savvy, so I was reluctant to push a FW update through a hardwired connection, but I followed the instructions exactly, and now my my mesh network is working again. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 


    Ian57 wrote:

    Had 2 full M60 systems. Both routers setup, 1 as an AP. 3 of the 4 sats setup around the house. Yesterday I had to reboot main router and even factory rest it. Today it all crashed, nothing worked. I ended up doing a full reset and setup of the main router. Some of the sats will connect but the AP router just blinks white. 

    1. Rebooted at least 10 times
    2. Sync'd
    3. Factory reset button

    Nothing will get it off that blinking white light. I believe trying to resolve the issues yesterday I got it out of AP mode and into bridge mode or it simply is just stuck as AP mode but with a conflicting IP.

     

    Note: my phone shows a NETGEAR_SETUP as an open network. This was not there 2 days ago. I assumed I needed to connect to that so I could then edit the IP and/or settings for the AP router. It never connects, spins and finally says...IP address Failure. Again leads me to believe it has conflicting IP with the main router.

     

    I need to find out how to fully factory reset this thing, then I should be able to hook it up, login, and make the changes i need to put it back as AP router. If I can't am I just stuck with a dead weight?

     

    Any suggestions greatly appreciated.