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Forum Discussion
MR80 unable to communicate with router to manually update firmware
My MR80 recently bricked with corrupted firm ware. Exterior light is blinking white.
I've tried cycling it on and off and verified the cables I use are good. Factory reset pressed when the router is powered on does nothing.
I was following the instructions (including manually setting the IP of the computer) to manually update the firmware via tftp using command prompt but I can't maintain a connection long enough to send the file.
While the router is blinking white, my computer registers the Ethernet connection as "Media disconnected" (via ipconfig). When I try to send the file I get the message "connection request failed". When I try to ping (using command prompt) the router IP I get "request timed out"
If I hold the factory reset while connecting the router to power and continue holding it, the blinking white led will turn amber for about 10 seconds. During the time when it's amber ipconfig registers the connection to the router reflecting the static IP/subnet/gateway I set. Once the light goes back to blinking white, I no longer get a responses. When the light is amber and I ping the router IP (in command prompt) I get 1ms response with 0%loss.The light goes back to the blinking white independent of whether or not I continue to hold the factory reset. The time the amber is lit is insufficient to receive the firmware.
I've tried different ports on the router with no difference.
I've tried everything I can think of but unless I can get the computer to communicate with the router for longer I can't figure out how to get the firmware uploaded.
I've tried cycling it on and off and verified the cables I use are good. Factory reset pressed when the router is powered on does nothing.
I was following the instructions (including manually setting the IP of the computer) to manually update the firmware via tftp using command prompt but I can't maintain a connection long enough to send the file.
While the router is blinking white, my computer registers the Ethernet connection as "Media disconnected" (via ipconfig). When I try to send the file I get the message "connection request failed". When I try to ping (using command prompt) the router IP I get "request timed out"
If I hold the factory reset while connecting the router to power and continue holding it, the blinking white led will turn amber for about 10 seconds. During the time when it's amber ipconfig registers the connection to the router reflecting the static IP/subnet/gateway I set. Once the light goes back to blinking white, I no longer get a responses. When the light is amber and I ping the router IP (in command prompt) I get 1ms response with 0%loss.The light goes back to the blinking white independent of whether or not I continue to hold the factory reset. The time the amber is lit is insufficient to receive the firmware.
I've tried different ports on the router with no difference.
I've tried everything I can think of but unless I can get the computer to communicate with the router for longer I can't figure out how to get the firmware uploaded.
4 Replies
So after 10 second press and release and waiting a minute or two, you can't access 192.168.1.1 on a wired PC connected in back?
Might give a 30-30-30 reset process a try...I happened to run into this on my MR60 while updating from old FW to newest, it did something to the MR and a normal reset didn't work when a 30 30 30 did. I found the middle ground FW and updated to that then finally got latest version of FW to load.- I hadn't heard of the 30-30-30 reset method but gave it a go multiple times but unfortunately I get the same behavior as before. While pressing the reset the light is solid for 5 seconds then starts blinking white for 10, switches to solid amber for 10 and then goes back to blinking white. (Blinking white being when my computer won't recognize the connection)
And yes, I've got the PC wired via Ethernet to the router for the connection.
Thanks for the suggestionNot that this would matter, however the WHITE LED is for status on the MR and eventually gives the status of the MR connected to the ISP modem. Not the connected PC.
However that being said, the MR doesn't require the ISP modem to be connected to the MR if you want to set it up off line.
Seems like of the 10 second or a 30-30-30 reset isn't getting you into the setup wizard at 192.168.1.1, sounds like the MR is some bad state.
I'd open a support ticket and get help on this as something happend to the MR. Not in a good state.
