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Forum Discussion

edgarg37's avatar
Nov 13, 2021

DUMA OS App load issue

having this issue again it will not load please help: this happened again is there a permanent fix? I cannot open Device manager or QoS

 

Error: This Rapp is not loaded yet, please try again in a minute

Error: This Rapp is not loaded yet, please try again in a minute

 

17 Replies

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

      Nighthawk Pro Gaming Routers - NETGEAR Communities

      Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Go to the System Information page, go to the Rapp panel and click the option icon (3 horizontal lines) then change the retries to 5 then reboot the router and wait 2 minutes before accessing.

      Also if you're on the new Safari update that forces HTTPS which isn't great for accessing the interface so would recommend using another browser if you encounter any more errors.
      • edgarg37's avatar
        edgarg37
        Tutor
        Still not working even after I changed it to 5 and update safari
    • NetBulldog's avatar
      NetBulldog
      Aspirant

      I have been living with DUMA OS App load issue for a year, I have tried everything referenced on this site and worked with customer support – nothing has worked. It looks like the only way to solve the issue is to purchase another brand of router. Which I will reluctantly be forced do soon if I do not find a solution.