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Forum Discussion
Firmware 2.3.2.32 Breaks Internet Speed
Firmware 2.3.2.32 breaks my internet speed. I run a 1Gbps Up/Down connection. With the latest firmware my speed tops out at 56 Mbps.
QOS is disabled and proper speed is set in Anti-Bufferbloat Options.
Reverting back to V2.3.2.22 has solved this issue.
23 Replies
That is odd, I read your report on the Netduma forum. I updated via the link on the Netgear site. I didnt have the update issues you had, but what is odd is the speed isssue. I get nowhere near 1Gbps Symetrical. Im on a lowly 57Mpbs Down and 17Mbps up, and othats what I get no drop in speed at all. So I get more at 57Mbps than you on a 1Gbps line.
I hope this is sorted out for you as I have to say this fIrmware (2.3.2.32) is running well for me, and has stopped my friends drop outs too. I'm in the UK on a PPPoE cionnection so maybe it has something to do with connection type as well as the headline speed. Hope it gets sorted soon.
Have you noticed ping increases? I tend to be stable when limiting my bandwidth at 70% bufferbloat,
So, 57 Mbps would be about 6% on bufferbloat. As I don't know what's going on behind the scenes my ping has doubled on the new firmware.
Pings are stable and are as they were before for myself, my pings to London from southern UK are 8-12ms, just as they were on the previous version.
Thanks for posting here Netrix - as Killhippie has pointed out it seems to only affect a few routers. I've seen probably three or four cases of it so far, which is relatively low compared to how many people are using it. We're investigating this issue and will let everyone know when a fixed version of the firmware is available! :)
Netduma_Jack wrote:
Thanks for posting here Netrix - as Killhippie has pointed out it seems to only affect a few routers. I've seen probably three or four cases of it so far, which is relatively low compared to how many people are using it. We're investigating this issue and will let everyone know when a fixed version of the firmware is available! :)
True, there are most likely very many people using the router, but how many of them do you think will actually bother to register on forums and extensively troubleshoot their device when they have severe issues?
I’m really hoping that the fix is incoming soon becuase I seriously doubt that this particular issue is isolated to just a few reported cases.
Enough that on this forum there would be a large amount of complaints, this router is not the kind bought by those that are not tech savy. Also this router is sold all over the world so it would be noticed. The disconnect thread was large enough to show that many people join these forums to voice concerns. I would relead the firmware again from the download link, the router will ask if you want to install the same version (corrupt installs happen) then do no factory reset and see how it goes.
Has a full factory reset been performed on the router after the FW update and set up from scratch and walk thru the setup wizard??
What is the Mfr and model# of the ISP modem?
You also can revert back to .v22 FW as well if you can't get the speeds right.
NetriX wrote:
Firmware 2.3.2.32 breaks my internet speed. I run a 1Gbps Up/Down connection. With the latest firmware my speed tops out at 56 Mbps.
QOS is disabled and proper speed is set in Anti-Bufferbloat Options.
Reverting back to V2.3.2.22 has solved this issue.
I can confirm I had issues with 2.3.2.32 as well, very slow internet speeds and enabling geo filtering would knock my xbox offline. Reverting to 2.3.2.22 fixed it for me as well. Is this other thread netgear/netduma acknowledged that it appears to be buggy firmware.
It's worth noting that there are many users of this firmware who aren't experiencing any issues - we're trying to ascertain whether this is a bug with the firmware or something else. Thank you for letting us know what happened in your experience.
For anyone else experiencing major issues with 2.3.2.32, I'd recommend letting us know your issue first before downgrading - it's possible the issue could be fixed through simple configuration changes :)
All,
Just updated to FW2.3.2.32, install was quick and the XR500 rebooted and reconnected to the Motorola modem.
Ran a few speed tests and ping time is stable for me around 16ms and i'm getting my 300/20 speed on my PC(connected Cat6).
Before installing the FW I had disconnected all my extenders and AP and after the FW update on the XR500 and speed test I reconnected all my extenders and AP's, one at a time.
Running wireless speed tests i'm getting my wireless speeds as before, the EX8000 connects well as has been a performer!
I will continue to test all my other WiFi clients, but they all have connected automatically ....as usual.
The 30 minutes of running the NEW FW, i've been monitoring for intenet drop outs and have not seen any as of yet. Once again, I'll monitor
What Mfr and model# is your modem?
Did you perform a factory reset after the update or just update and continue?
Lexist2112 wrote:
All,
Just updated to FW2.3.2.32, install was quick and the XR500 rebooted and reconnected to the Motorola modem.
Ran a few speed tests and ping time is stable for me around 16ms and i'm getting my 300/20 speed on my PC(connected Cat6).
Before installing the FW I had disconnected all my extenders and AP and after the FW update on the XR500 and speed test I reconnected all my extenders and AP's, one at a time.
Running wireless speed tests i'm getting my wireless speeds as before, the EX8000 connects well as has been a performer!
I will continue to test all my other WiFi clients, but they all have connected automatically ....as usual.
The 30 minutes of running the NEW FW, i've been monitoring for intenet drop outs and have not seen any as of yet. Once again, I'll monitor
Interesting - thank you for letting us know the steps you've taken. At first glance then, this issue could be related to how the new firmware is installed rather than what is contained within the firmware. Very interesting stuff, and I'm sure it will help us to investigate the issue!
All,
Sorry for late reply...busy weekend! Here is my method and hardware.
Hardware:
1) Netgear XR500
2)Motorola Arris SB6183 modem (300down/20up)
3) Dlink 8-port switch
FW install method...straightforward, nothing fancy
1) downloaded the latest FW via the Netgear site ontu my wired Cat6 PC, using latest version of Firefox
2) Unzipped files ontu desktop
3) accessed XR500, via wired wired PC using Firefox(Web based)
4) Manually installed unzipped latest FW
5) XR500 self installed the new FW and 5-8 min later, router was back online
Router has been up and running straight since Friday...roughly 36hrs. I've not experienced any dropped internet connections, between modem and XR500.
Literally the network is stable and no hiccups, as mentioned in my earlier posts, ALL my extenders and AP's wirelessly connected, and all wired and wireless clients are getting internet and the speeds are the same as it was on FW .22
I'm still buying consumer routers from Amazon and Best buy. Just got the XR450 from Costco last month. Been working with routers for years. Doesn't mean everyone isn't buying from local stores either.
