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WacoJohn's avatar
WacoJohn
Luminary
Apr 09, 2019

Polk Audio, Google Home, XR500

I have a Polk Audio MagniFi Mini Home Theater Sound Bar System which is supposed to work with Google Home.  Running the Google Home app on smartphone does not find a device.  I don't know if it's the router or what.  That is the only think I can think of that might be the problem.  I have tried enabling guest accounts.  No help.  I have tried to make sure everything is on the same home network ... Phone, Polk device ... and they are.

 

Believe it or not, POLK support says there is a GOOGLE problem with Google Home both on IOS and Android and we have to Wait for Google to (hopefully) fix it.  Sounds a little phony to me.

 

Any comments are appreciated in advance.

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    If other devices are working with Orbi accept for the one device, you'll need to contact Google. 

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      The only thing I could recommend that may help if it was a router issue would be to disable QoS completely in Anti-Bufferbloat settings. Try that and see what happens.
      • WacoJohn's avatar
        WacoJohn
        Luminary

        Anti bufferbload is set to NEVER.  Maybe Polk support is right.  Thank you for the reply.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Opps type, sorry about that. 

      Do other devices worth with the XR router? 

       

      • WacoJohn's avatar
        WacoJohn
        Luminary

        Other devices ... Uhm, .. well, various laptops, tablets, Smartphone, Alexa and Smart TV seem to.  There is a Harmony Hub involved as well.  I am not an expert in all this 'multiple device interoperability'.