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Forum Discussion

ClickBait's avatar
May 04, 2021
Solved

XR500 — Nighthawk Pro Gaming Router does it support fiber optic

i was wondering if this router support fiber optic or not before it buy it.

 

Only reason is my current router keeps going out randomly not the motem just the router

  • plemans's avatar
    plemans
    May 05, 2021

    Try installing firwmare version 1.0.9.42 to the R7000. Then do a factory reset and a new install (don't use a backup configuration)

16 Replies

  • Only reason is my current router keeps going out randomly not the motem just the router

  • plemans's avatar
    plemans
    Guru - Experienced User

    Most fibre companies give you an ONT or a gateway to convert from fibre to ethernet. 

    That's what you'd connect the XR to. 

     

    What current modem is your current router connected to?

    its possible that its just a settings issue. 

    • ClickBait's avatar
      ClickBait
      Tutor

      yeah all they gave us was they put in the cord and pluged it into the motem then into the router and left

    • ClickBait's avatar
      ClickBait
      Tutor

      Can you see that if not just send me your email and ill send it to you through that

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Can't see the picture, you will have to attach it directly otherwise take a look on the underside of the modem and it will tell you the model. If the modem has a LAN ethernet port then the XR can be connected to it.