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Forum Discussion
XR500 dead due to reboot
hi my xr 500 router stopped working after rebooting from routerlogin.net web page, Tried all troubleshooting steps still same error,
Solid red light below power symbol, After pressing reset the red light goes off...Dont know how device gets dead just by reboot from web pages, Rquest you to help me to fix the issue.
16 Replies
You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash- Unplug the router from power for 10 minutes, plug in, wait 2 minutes and see if you can access, if not hold the reset for 30 seconds, release, wait 2 minutes and try again please.
Netduma-Fraser plemans after holding reset for 30 sec and releasing it the solid red light goes off completely, I have to push on off button to get solid red light glowing again ,
- Sounds like it could be completely faulty, if TFTP method above doesn't work then I'd recommend contacting Netgear directly: http://support.netgear.com/
If you've tried everything and can't recover the router, the router is probably bad and needs replaceing. You'll need to contact NG support and see what your options are: https://my.netgear.com/support/contact.aspx
