I have a question about updating on the xr500. Do I need to factory reset first before updating or update first then factory reset? Also What seems to be the most stable firmware right now?

It's been out for awhile so it's quite stable, if you aren't having any issues on your current version and you don't want to rock the boat then you could stay on your version. Just keep in mind you may not have the latest security fixes.

XR500 Update Question | NETGEAR Communities

17 Replies

FURRYe38
Guru - Experienced User
Sep 30, 2022
Afterwards.

I recommend setting the DHCP default IP address pool size to .100 to .200 after you factory reset and setup from scratch.

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
- Retired_Member
  Sep 30, 2022
  I’m using the cm700 modem
  - Netduma-Liam
    NetDuma Partner
    Sep 30, 2022
    OK sounds good, feel free to complete the steps FURRYe38 recommends and you should be good to go!
FURRYe38
Guru - Experienced User
Sep 30, 2022
Afterwards.
- Retired_Member
  Sep 30, 2022
  Ok you still didn’t answer my 2nd question. Which firmware is most stable currently or what would you suggest? Don’t know why support is so hard to get around here.
  - FURRYe38
    Guru - Experienced User
    Sep 30, 2022
    Try what's currently loaded on the router, "if the router works, don't fix it."

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XR500 Update Question