Iphone 14.01 upgrade has "broken" Orbi App

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

This is a Apple and NG issue and nothing can be done until Apple or NG fixes it. 

Good Luck.

After I upgraded my iphone 6s to IOS14, the next morning I was prompted to update my orbi app to the latest, version 2.6.7.0.  I opened the app, followed the prompt to enable local network access, which I did.  However the app could not detect my Orbi router, kept trying with no success.  I tried all the other solutions mentioned, verified settings/orbi/local network is on, uninstalled the app, re-installed, disabled wifi, rebooted my phone, etc ... with no success.   I was only able to connect to the router through the app by using the access anywhere option.

I used to have the nighthawk R7800 router before upgrading to RBR50, which I transfered to our vacation home, so I still have the app on my phone.  When I usually open it at home, I notice it has a link to open the orbi app instead.   when I previously checked I did not see the settings/nighthawk/local network.  I decided to launch the nighthawk app, when it came up, it walked me through the same prompts the orbi app did when I first started it up, including enabling local network access, I enabled it did again this time through the nighthhawk app.  Once I did that, I opended the orbi app, it was successfully able to detect the RBR50 router.  

I suspect both apps leverage a common library or set of settings under the hood, so if you are like me and have both apps on your phone, this solution might work for you.

I'm running the orbi RBR50 + 1 RBS50 statellite with the latest firmware V2.5.2.4.

Hope this helps others having the same issue.

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seckersl wrote:

First , I love the Mesh WiFi. We upgraded from a Nighthawk 6 months ago and everything including Orbi App (which is also great) was all working smoothly until..........I upgraded my iPhone 11 to 14.01 yesterday.

Iphone 14.01 brings extra security and each app must specifically ask for access to the "local network" , when I first opened the Orbi app after the upgrade indeed the app warned me that I must grant permission and the app will ask me to do so on next screen or screens...................IT NEVER DID ask for access to "Local Network" in the process. On checking Orbi app permissions , it shows Local Network had not been requested and indeed in Iphone settings under Privacy/Local Network it shows that Orbi never asked for permissions. After the upgrade I could only randomly access my network through Orbi App using "Anywhere Access" but this only worked about 10% of time, most of the time I got spinning wheel.
I have rebooted/reset router several times - no difference
I have deleted the Orbi App and reinstalled it 10 times and now Orbi has locked me out as I have requested 2 factor authorization too many times.
I have tried accessing my network from 2 different computers either Chrome or Edge and clearing cache/cookies and all i get are 400 bad server or 500 internal server errors
I upgraded Orbi firmware several weeks – but cannot tell what version I am on as I can’t access it due to 400/500 errors.
I was on latest version of Orbi App, but due to lock out cannot go any further

I still have Nighthawk App and this does ask for permissions and Ihave granted it Local network permissions and Iphone shows them as granted (but I have turned them off). I don't use Nighthawk anymore but someone else in another thread says that this fixed the same issue for them
Can anyone help me……………….

 

 

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If you have the Netgear Nighthawk app on your phone - delete it. Doing that fixed my problem with the latest Orbi app and everything works again.

Solved! For me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D