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Ransak's avatar
Ransak
Aspirant
Nov 13, 2021
Solved

App confusion

Is anyone here? 

I have a CBR750 modem/router and have the upgraded VPN via the Bitdefender mobile app. After online chat with NG, I uninstalled that VPN and went through the VPN installation via the Armor app (per online chat direction). So yes, I have paid twice for the VPN.

See the lower row on the following screen grab. Which apps work together? If I click on the VPN for Netgear and turn on protection, and then click on the Armor app, that app says I'm not protected. If I turn on protection in that app, then the VPN for Netgear app says I'm not protected. I also screen grabbed the VPN configurations from settings. Why are there five of them?

Thanks in advance for any help!

10 Replies

    • Ransak's avatar
      Ransak
      Aspirant

      Thanks! I'll do that.

      BTW, I did try to enter cbr750 in the "Model" window (to help the community give the best answers) but that's not allowed and the window defaults to Knighthawk.

    • Ransak's avatar
      Ransak
      Aspirant

      michaelkenward thanks again, and I don't have any problem with this being deleted from this thread. I can't delete it myself, right?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        IF not deleted, we'll get it moved for you.