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Forum Discussion
change email
Hi all,
I have searched through other discussions, but I think it is not clear to me, so I will ask this question here.
When I want to change my new email adress in the Orbi app at account setting and fill in the new email with the current password it says this email is already in use.
Can anyone help me out how to find out where it is in use and how to change it anyway.
The current email will be no longer in use after a short while.
Thanks in advance.
Raymond
11 Replies
I will look for to backup my configuration. Thank you for your help.
đź‘Ť
Everytime I try to login I get the message page couldn't be openend because of many redirections. Multiple browser and inprivate, but same outcome. Do you know if there is something with this site? Or what do I do wrong?
Do you have IPv6 enabled on your router?
When I go to advanced —> advanced —> ipv6 then it is switched off. Do I have to turn this on and set it on automatic?
Everytime I try to login I get the message page couldn't be openend because of many redirections.
It does work for me (just checked with both Chrome and Edge).
Thank you, I will try this. I will get back with the outcome.
When I want to change my new email adress in the Orbi app
Netgear uses single-sign-on, so you need to change your primary email at my.netgear.com.
After that, you should be able to just enter that email address in the Orbi app. If that doesn't seem to work, try uninstalling the app and then reinstalling it.
