Conection problem

Question

I’m using an RBK850 with two satellites.

The issue I’m encountering is that I have a Google TV streamer in the living room and a Google Chromecast in the bedroom.

The Chromecast repeatedly loses its connection to the Orbi network, even after reconfiguring the connection. Strangely, it works reliably when connected to the guest network. How can I resolve this issue?

FURRYe38 · Answer

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?&nbsp;Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.&nbsp;
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What is the size of your home? Sq Ft?&nbsp;What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.&nbsp;https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
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Does this happen with the RBS turned OFF?&nbsp;Does this happen with both wireless and wired devices?&nbsp;What WiFi channel configurations are currently set on the router? &nbsp;
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Try disabling the following and see:Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.
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Retired_Member · Answer

Would it be convenient to temporarily swap the Google TV Streamer with the Chromecast?

Is there a pattern to the length of time before the Chromecast loses connection to the primary WiFi network? (hours? days?)

Wilocat · Answer

test

FURRYe38 · Answer

Can you give feedback to the questions presented?&nbsp;

Wilocat · Answer

I did but it is for de second time gone.Dat is why i did a test

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Conection problem

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