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GLO's avatar
GLO
Tutor
Feb 04, 2025

Enabling Guest network impacts main wifi users receiving 169.x.x.x

Hi, 

I am experiencing very unusual behavior on my RBRE960 and 2x RBSE960 (now with ethernet back hauls)

 

I have deduced that when I enable guest wifi, Iphones reconnecting to my main wifi, are showing connected but no internet connection. They reflect a 169.x.x.x IP address and naturally no data passes.

 

My IOT Wifi channel also has trouble connecting I have noticed.

 

Many other wifi enabled devices remain connected successfully to the same main SSID.

 

When I disable guest Wifi, the issue seems to go away for the most part.

 

Any tips apart from disabling Guest Wifi permanently.

 

Thanks in advance.

11 Replies

  • GLO wrote:

    When I disable guest Wifi, the issue seems to go away for the most part.


    "for the most part"?

     

    i.e. the same iPhone

    • when Guest WiFi is not enabled, connects to the primary WiFi correctly, but
    • If Guest WiFi is enabled (and the Orbi WiFi radios reboot), the iPhone does not get assigned an IP address and has no internet, but
    • If the Guest WiFi is disabled (and the Orbi radios reboot again), the iPhone again connects to the primary WiFi and is assigned an IP address.

    What is "for the most part"?

  • How are the RBS ethernet connected to the RBR? Directly or is there a LAN Switch inbetween? If there is a LAN switch, please give brand and model#. 

     

    What firmware version is loaded on the system? 

    What region are you located? 


    GLO wrote:

    Hi, 

    I am experiencing very unusual behavior on my RBRE960 and 2x RBSE960 (now with ethernet back hauls)

     

    I have deduced that when I enable guest wifi, Iphones reconnecting to my main wifi, are showing connected but no internet connection. They reflect a 169.x.x.x IP address and naturally no data passes.

     

    My IOT Wifi channel also has trouble connecting I have noticed.

     

    Many other wifi enabled devices remain connected successfully to the same main SSID.

     

    When I disable guest Wifi, the issue seems to go away for the most part.

     

    Any tips apart from disabling Guest Wifi permanently.

     

    Thanks in advance.


     

    • GLO's avatar
      GLO
      Tutor

      Hi, The satellites are connected by ethernet back haul to a Netgear JGS524PE.

       

      • Ok that's a smart managed switch, these kinds of switches are known to cause problems in between the RBR and RBS. 

        Any chance you can put in a non managed switch? NGs GS105 or GS305 series would work. 

    • GLO's avatar
      GLO
      Tutor

      I forgot to mention im in Australia and running V7.2.6.31_5.0.24