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Forum Discussion
GLO
Feb 04, 2025Tutor
Enabling Guest network impacts main wifi users receiving 169.x.x.x
Hi,
I am experiencing very unusual behavior on my RBRE960 and 2x RBSE960 (now with ethernet back hauls)
I have deduced that when I enable guest wifi, Iphones reconnecting to my main wifi, are showing connected but no internet connection. They reflect a 169.x.x.x IP address and naturally no data passes.
My IOT Wifi channel also has trouble connecting I have noticed.
Many other wifi enabled devices remain connected successfully to the same main SSID.
When I disable guest Wifi, the issue seems to go away for the most part.
Any tips apart from disabling Guest Wifi permanently.
Thanks in advance.
11 Replies
GLO wrote:
When I disable guest Wifi, the issue seems to go away for the most part.
"for the most part"?
i.e. the same iPhone
- when Guest WiFi is not enabled, connects to the primary WiFi correctly, but
- If Guest WiFi is enabled (and the Orbi WiFi radios reboot), the iPhone does not get assigned an IP address and has no internet, but
- If the Guest WiFi is disabled (and the Orbi radios reboot again), the iPhone again connects to the primary WiFi and is assigned an IP address.
What is "for the most part"?
p.s. Sorry, I neglected to reference the subject of the "169" IP addresses. Those are not assigned by the Orbi system. They are created by the device itself when it does not receive an IP address using the normal DHCP process:
How are the RBS ethernet connected to the RBR? Directly or is there a LAN Switch inbetween? If there is a LAN switch, please give brand and model#.
What firmware version is loaded on the system?
What region are you located?
GLO wrote:
Hi,
I am experiencing very unusual behavior on my RBRE960 and 2x RBSE960 (now with ethernet back hauls)
I have deduced that when I enable guest wifi, Iphones reconnecting to my main wifi, are showing connected but no internet connection. They reflect a 169.x.x.x IP address and naturally no data passes.
My IOT Wifi channel also has trouble connecting I have noticed.
Many other wifi enabled devices remain connected successfully to the same main SSID.
When I disable guest Wifi, the issue seems to go away for the most part.
Any tips apart from disabling Guest Wifi permanently.
Thanks in advance.
- GLOTutor
Hi, The satellites are connected by ethernet back haul to a Netgear JGS524PE.
Ok that's a smart managed switch, these kinds of switches are known to cause problems in between the RBR and RBS.
Any chance you can put in a non managed switch? NGs GS105 or GS305 series would work.
- GLOTutor
I forgot to mention im in Australia and running V7.2.6.31_5.0.24