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Forum Discussion
dbarrow
Sep 01, 2021Aspirant
Fast speed on two computers (480Mbps) slow on all others, phoes, etc. (96Mbps). RBR850, RBS850
I just purchased an RBR850/RBS850 setup. Everything seems to work, but only two wired computers get fas 480Mbps speed, whil EVERYTHING else, computers, phones, tablets, etc. get slightly less than 100 Mbps. On my previs setup with two router, I have fast speed on all devices. What gives? I have tried LOTS of solutions. Even hardwiring a computer directly into the main RBR850 gets a slower speed. Please help. This setup was spposed to be state of the art. It is worse than the 10 year old setup it replaced.
SOLVED! Apparently the slower speed was caused by a poor cable connection in one of our 110 punch down blocks. I am on oxygen, recuperating from Covid (low energy to solve problems or do much physically). I showed my wife how to use a punch down tool and she went up in the attic and "reasserted" all the punch down connections on the terminal strip. Before Orbi, I have seldom intermittant connections, but I did have the occasional issue. I think Orbi is more sensitive to cable/connection quality and downgraded a whole section of our network to 100Mbps. Anyway, all fixed now. Thanks for your help.
20 Replies
- dbarrowAspirant
I updated to Firmeware 4.6.3.9. No change.
Also, how do I edit mt previous post to correct misspellings and bad typing? Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
Has a factory reset and setup from scratch been performed since last FW update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto?
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
Armor, AX mode on the RBR.Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
- dbarrowAspirant
3000sf home
Satellite using ethernet back haul
Time Warner Spectrum Arris cablemodem
Speedtest 480Mbps
I can't find where to disable Armor or those other things you mentioned. My previous setup, with two Netgear routers, all computers could get 400+ Mbps with Speedtest. Orbi has been a huge downgrade so far. Most computers connected even by ethernet to the main router get 96Mbps.You can disable Armor via the Orbi app and selecting the Armor tile there. There will be a disable option under this section.
There a model# of the cable modem?
What are these two computers? Brand and model?
What is the brand and model of the ethernet adapters in these PCs?
Ensure the drivers for these adapters are up to date.
Ensure good quality LAN cables are being use. CAT6 is recommended.