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I have a similar issue with my RBR850 but I'm on V7.2.6.21
flyingdutchgeek I have a similar issue with my RBR850 but I'm on V7.2.6.21, wired backhaul and every time I look at the satellite its either magenta, white and blue. I disabled the firmware updates because of screwup by netgear and releasing code that was an absolute mess. I wonder if something else has changed (Carrier or ???) that is not compatible with Orbi.
FURRYe38 do you have a link handy for the firmware available?
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I started to update to the latest V7 2.7.15. Update RBS (ok) then wen to update RBR but failed with something like check the file. Downloaded the file again for the RBR (not the RBS), still failed. Tried to roll back the RBS from current to previous but I can't find the specific file for RBS for 6.21.
What browser are you using? Try MS Edge or Firefox? I always use MS Edge.
I presume you did unpack the .zip files before using.
Did you use the RBS web page to do the FW update?
I always have the RBS web pages open in a tab for each unit, then the RBR as well in a different tab. I'm able to send one RBS at a time, then once I see the progress cicle on both, I then go and send the FW file to the RBR on it's manual tab page there. .CHK file will be sent there. I then wait for all to get processed and come back to ready.
Have you factory reset the system first, the first wirelessly let the RBS sync to the RBR. Then once set up and synced good over wireless, then ethernet connect them?
Something I always do with my Orbi systems, wireless sync first, then ethernet connect.
What CAT# LAN cable is being used between the RBR and RBS?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.I ran my 853 system on v.21 as well for a long time when v.21 was new. Was best and most stable FW to date. My RBS were ethernet connected as well.
Sounds like a lot of effort. Cat6, Like the OP it's wired so not certain why distance is an issue, it has been working fine, just the last few weeks and now almost solid.
How are the RBS ethernet connected? Directly behind the RBR or is there a LAN switch here?
What CAT# LAN cable is being used between the RBR and RBS?
FW is here:
Orbi Firmware Releases | NETGEAR Communities
I recommend manually updating, RBS first, then RBR lastly using this process:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
I would probabably do a full on factory reset on the system using this process:
Orbi Systems Manual Factory Reset Process | NETGEAR Communities
I would work with the RBS first in wireless BH mode, can bring the RBS to same room or near(er) to the RBR. Then once system is fully set up again, and wireless connected, ethernet connect each RBS to back of RBR to make sure they get synce via ethernet, then you could put them back in there remote locations.
I had my 853 series online for over 30 days, saw no ETH BH issues with my RBS. Non managed LAN switches in the mixe as well.
Share your Orbi 350, 750, 850 or 960 series system UpTime | NETGEAR Communities
Bummer, I thought it might be easy...I think I lost my IT hat:)
Maybe time to get a new router. I saw that Wirecutter rated the Erro (sp) as the best for 2025. Any thoughts (and I think I just hijacked this thread (sorry flyingdutchgeek)
