NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rpd1116's avatar
rpd1116
Follower
Apr 04, 2026

Issue when rebooting RBR750P - router continually cycles and requires reset

I have an issue when rebooting my RBR750P. Every time I do a reboot, the router stops working. It will come back up, but I am unable to connect to it. My Wifi network will appear on my devices but I can't connect. If I hook up to the router via ethernet, I can't access the device. The only way to get it work again is to do a reset and set up my router fresh again. I can't even load a configuration file, if I try to set it up via a saved config I have the same issues as above (wifi network isn't available, can't access via ethernet).

 

This issue does NOT happen if I power cycle by unplugging and then plugging in the router.

 

I can't find anything in the logs to indicate what the issue might be so I don't even know where to start troubleshooting/debugging.

 

Has anyone experienced anything like this, or have an idea where to start looking?

 

Hardware Version RBR750P

Firmware Version V6.3.8.5_1.4.80

GUI Language Version V1.0.0.445

Operation Mode Router

 
not listed

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 04, 2026

    have you tried reinstalling the firmware to the router? maybe its corrupt. 

    AFter that, try the factory reset and reinstall. 

    Don't use a saved configuration when you reinstall. 

    • rpd1116's avatar
      rpd1116
      Follower
      Apr 04, 2026

      Yes, I did try reinstalling the firmware, although I could try again as that was a while back. Is there just one reset or is there soft and hard/factory? If there are two types I think I’m only doing the soft reset 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Apr 04, 2026

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

        Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

         

        Does both WAN-LAN Show stats on the RBRs web page under Advanced Tab/Internet section and RBR IP address/debug.htm both show system up time as all being reset when this happens? 

         

        Have any RBS deployed? 

         

        Two different way to do a factory reset:

        1. Press the reset button in back for 15 seconds then release.
        2. Follow this guide - 

          Orbi Systems Manual Factory Reset Process | NETGEAR Communities