NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
New Features and Enhancements:
- Supports Smart Parental Controls (SPC) :smileysurprised:
- Supports 4-digit firmware update
- Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security. :smileysurprised:
Bug Fixes:
- Fixes the DNS timeout issue :smileywink:
- Fixes the issue where a phantom satellite appears in device list
- Various other bug fixes
Download Link:
RBR750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V4.6.3.7_2.0.49.zip
RBS750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V4.6.3.7_2.0.49.zip
For Smart Parent Controls support, help and information, please post in the following forum:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
This article applies to:
RBK752
RBK753
RBK753S
RBK754
RBR750
RBS750
Let us know how it works for you.
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
524 Replies
Replies have been turned off for this discussion
- I’m out of the 90 day support but emailed the mods as suggested…haven’t heard back yet. What the quickest way to get the beta firmware??? This is getting beyond frustrating…
Do you have the 7 series Orbi?
Renegade5150 wrote:
I’m out of the 90 day support but emailed the mods as suggested…haven’t heard back yet. What the quickest way to get the beta firmware??? This is getting beyond frustrating…- Yes I have the 753
For ANYONE still having problems with Orbi AX after loading the beta FW, please contact NG support or a forum moderator, and let them know what your still experiencing.
Thank you.
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
- That reply would have been nice about 2 months ago when people first started having problems. Maybe an update along the way. But this is the FIRST post from anyone from Netgear on any of these threads. Too little too late (Costco got mine back almost a month ago), but good luck to those that still have these.
After not having any responses on my open case from support for over 2 weeks, today I received the NDA to download the Beta 4.6.3.16
Not sure if it's worth installing if Netgear is going to push an automatic update which differs from the Beta any day now.
I've actually been pretty stable on 4.6.3.7 although it's annoying that AX mode is disabled to get the satellites working. I'll actually need to manually capture a lot of my settings if updating requires the factory reset that's going to wipe out my config. As a side note, I believe that part of the reason why I have been stable is that I assigned reserved IP addresses for all of my devices which seemed to keep the connections even for the mobile devices as they moved out of range and into another satellite range.
First thing that I'll be testing is AX mode since that's what my support case was mostly about.
I have upgraded to the Beta and did not perform a factory reset at all.
After the upgrade the system was not stable either with AX features enabled or disabled.
Then i unchecked the option for 20/40MHz Coexistence and with AX Features enabled the system is completely stable for almost 2 weeks now. (Finally feels like i have my old Orbi back:smileyvery-happy:)
If my system would still be unstable today after upgrading I would have performed a factory reset but for the moment I follow the "if it aint broke, don't fix it" principle.
EVERYONE> v16 has been released and posted up to NGs download page for the Orbi 7 series.
Please post about any v16 experiences and problems here:Thank you.
FURRYe38 wrote:EVERYONE> v16 has been released and posted up to NGs download page for the Orbi 7 series.
Please post about any v16 experiences and problems here:Thank you.
Thanks for the info FURRYe38 ! I am surprised they did not mention anything in the release notes regarding the stability problems and satellite disconnects...
I Just Installed The 4.6.3.7 firmware anD now My Orbi Rbk852 Keeps Disconnecting Every Minute Or So. What A Joke Netgear Is.
- I think the joke is on you. First posting in 7 series and second not downloading the latest firmware.
Please visit and post about this here:
Thank you.
FrancescoBo wrote:
I Just Installed The 4.6.3.7 firmware anD now My Orbi Rbk852 Keeps Disconnecting Every Minute Or So. What A Joke Netgear Is.
FW troubles. I have read so many post and tried every suggestion I can, but still have RBS750 not connecting since 4.6.3.7 and now 4.6.3.16 FW auto updates. When RBS750 powered up the white light blinks and "backhaul, guest, and whc-F12E15" shows up, on available wifi networks. I have reset, tried to connect hardwire locally, complete system reset to factory defaults and no success. I have router up and 1 satellite connected and somewhat working. Is there a definitive solution to this problem? BTW-I tried NG support and was left angry and wondering why I paid for this $400 system. Worked great for 9 months. Like the majority of posts on this I have read, I am frustrated. Any help is appreciated.
You can downgrade back to v3 if you want to try this:
jghman11 wrote:
FW troubles. I have read so many post and tried every suggestion I can, but still have RBS750 not connecting since 4.6.3.7 and now 4.6.3.16 FW auto updates. When RBS750 powered up the white light blinks and "backhaul, guest, and whc-F12E15" shows up, on available wifi networks. I have reset, tried to connect hardwire locally, complete system reset to factory defaults and no success. I have router up and 1 satellite connected and somewhat working. Is there a definitive solution to this problem? BTW-I tried NG support and was left angry and wondering why I paid for this $400 system. Worked great for 9 months. Like the majority of posts on this I have read, I am frustrated. Any help is appreciated.
Netgear pushed the Beta to my 753s. Unfortunately, the push only went to my 750R not to my 2 753s. I manually upgraded the satalites and then turned the settings back to 100% for the 2.4 and other changes that had improved the problem.
I am STILL GETTING DISCONNECTS - the FIRMWARE DID NOTHING.
I continue to have issues with the satalite disconnecting.
NETGEAR IS THE WORST.Maybe I should return these to Costco like so many others have.
Whats the point of pushing a firmware that doesn't go to the satalites AND also still has the same problem?
