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New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
- Adds support for the RBS350
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes issue where the satellite LED continuously switches between white, blue, and off state.
- Fixes some stability and connectivity issues.
- Fixes other various bugs.
Download Link:
RBR750: https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V4.6.5.14.zip
RBS750: https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V4.6.5.14.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet.
This article applies to:
Let us know how it works for you in this thread please.
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
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hi All
Just an update on the same.
The sattellite unit kept on facing frequent reboots. I then emailed netgearsupport with the issue.
They opened a case and suggested that i reload the firmware manually.
Did the same but the issues continued .
Post that they agreed to replace the sattelite unit and rasied what is called as as RMA number. I then returned the sattelite unit to the designated service unit but the RMA number was not updated as yet. This took another 3 days.
Once same was updated there was a mail of dispatch of a replacement unit
I received the same. It took a while to get the orbi to sync together and had to do a system reset. The current status seems to be better and have not faced any disconections ect
Anyways in the interim had a TP Link X20 mesh system as back up which i have upgraded and now is the main wifi Its is giving me solid performance without any fuss
Since there is no option of returning the Orbi have packed up the same.
Thanks everyone.
This all seems like a mess for what should be a simple update. Finally did the update yesterday but despite selecting "update all" from the router admin website, it's only updated the RBR. Apparently updating the RBS after the RBR will cause "issues" so now I've got an RBR on the current FM and 2 RBS's on the previous FM. Reticent to manually update the RBS's now beacuse of these "issues".
Is the system working for you as is. if it is, you can leave the RBS alone. If not, then you can manually update the RBS to the same.
It's possible that the UPDATE All function failed to update the RBS first, or the RBS were not in a good state and did not process the newer FW at the time they recieved it. So to bring the RBS to the same version of FW as the RBR, you'll need to manually update. Or wait for something newer to arrive.
Personally I prefer to manually update systems myself. Been using this method for years. That way I KNOW it's updated correctly on each unit.
Dazza762 wrote:
This all seems like a mess for what should be a simple update. Finally did the update yesterday but despite selecting "update all" from the router admin website, it's only updated the RBR. Apparently updating the RBS after the RBR will cause "issues" so now I've got an RBR on the current FM and 2 RBS's on the previous FM. Reticent to manually update the RBS's now beacuse of these "issues".
This has been a rock solid system for my home for almost a year. Pretty much zero issues ever. Like most in here I have also had issues since the upgrade. It is not the Close Encounters of the 3rd kind rotating alien rave lighting issue people are experiencing. Nor is it the lost RBS or speed issues.
My issue is related to the comatose RBR. Everything is fine as I go to sleep but I wake up to find nothing connected to the internet and an unresponsive RBR. After a quick unplug plug back in of the RBR power cable it works again until the next day. However, it had started to display the same issue several times a day so on Friday I called support and after an hour and some long distance remote control by support, they said all should be good but incase it is not we can do other things like downgrade FW. Left the ticket open just in case. They forced the 2.4 to channel 9 and changed Preamble Mode to Long Preamble.
All was good until yesterday when it started the comatose pose again. Today it started having seizures during my WebEx calls so I tried to downgrade FW but ran into the "Ha-Ha, you can't do that" unless you stand on one leg while holding a rabbid teething puppy issue.... but I have work so I cant do it until I find the the way people mentioned in here and my work has ended.
So, during breaks I have been reading a bunch of the replies in this and other threads until I have wanted to gauge my eyes out.Total Page Views 42 Total Messages Read 411 I have decided to change these settings to see if it can stableize:
- Internet IP Address - Use Static IP Address
- Domain Name Server (DNS) Address - Use These DNS Servers
- and set all devices to have Reserved IP addresses
I will see if it hoses anything up or if it stablizes.
Anyone have a link to the downgrade FW proceedure?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try disabling AX mode on 2.4Ghz and set CTS to 2347 on the RBR?
Has a factory reset and setup from scratch been performed since last FW update?
Retsehc wrote:
This has been a rock solid system for my home for almost a year. Pretty much zero issues ever. Like most in here I have also had issues since the upgrade. It is not the Close Encounters of the 3rd kind rotating alien rave lighting issue people are experiencing. Nor is it the lost RBS or speed issues.
My issue is related to the comatose RBR. Everything is fine as I go to sleep but I wake up to find nothing connected to the internet and an unresponsive RBR. After a quick unplug plug back in of the RBR power cable it works again until the next day. However, it had started to display the same issue several times a day so on Friday I called support and after an hour and some long distance remote control by support, they said all should be good but incase it is not we can do other things like downgrade FW. Left the ticket open just in case. They forced the 2.4 to channel 9 and changed Preamble Mode to Long Preamble.
All was good until yesterday when it started the comatose pose again. Today it started having seizures during my WebEx calls so I tried to downgrade FW but ran into the "Ha-Ha, you can't do that" unless you stand on one leg while holding a rabbid teething puppy issue.... but I have work so I cant do it until I find the the way people mentioned in here and my work has ended.
So, during breaks I have been reading a bunch of the replies in this and other threads until I have wanted to gauge my eyes out.Total Page Views 42 Total Messages Read 411 I have decided to change these settings to see if it can stableize:
- Internet IP Address - Use Static IP Address
- Domain Name Server (DNS) Address - Use These DNS Servers
- and set all devices to have Reserved IP addresses
I will see if it hoses anything up or if it stablizes.
Anyone have a link to the downgrade FW proceedure?Spectrum modem: Motorola E31T2V1
CTS has now been set to 2347
UPDATE
Changes made:
- Turned off AX for 2.4
- CTS set to 2347
- Internet IP Address - Use Static IP Address
- Domain Name Server (DNS) Address - Use These DNS Servers
- and set all devices to have Reserved IP addresses
Result to 21hrs post change: I woke up finding I have not had to reboot the RBR.
I will post an update later today or in the morning.
System Up Time 20:53:58 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 7889710 51627367 0 30741 51378 18:56:43 LAN1 1000M/Full 31888887 6770618 0 62085 24561 18:56:59 LAN2 100M/Full 348218 251324 0 665 4649 18:56:59 LAN3 10M/Half 1921176 347692 0 38662 612 07:20:25 2.4G WLAN b/g/n/ax 200M 288846 197127 0 2379 387 20:53:58 5G WLAN a/n/ac/ax 1201M 2955694 833712 0 46779 2827 20:53:58 Good to hear and glad the suggestions are helping. The stats look good too.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Retsehc wrote:
UPDATE
Changes made:
- Turned off AX for 2.4
- CTS set to 2347
- Internet IP Address - Use Static IP Address
- Domain Name Server (DNS) Address - Use These DNS Servers
- and set all devices to have Reserved IP addresses
Result to 21hrs post change: I woke up finding I have not had to reboot the RBR.
I will post an update later today or in the morning.
System Up Time 20:53:58 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 7889710 51627367 0 30741 51378 18:56:43 LAN1 1000M/Full 31888887 6770618 0 62085 24561 18:56:59 LAN2 100M/Full 348218 251324 0 665 4649 18:56:59 LAN3 10M/Half 1921176 347692 0 38662 612 07:20:25 2.4G WLAN b/g/n/ax 200M 288846 197127 0 2379 387 20:53:58 5G WLAN a/n/ac/ax 1201M 2955694 833712 0 46779 2827 20:53:58
"Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed. "
FURRYe38 Ya, that is done before and after every change.
I am goning to make sure I have a stable environment and then start to undo changes/add back in some of the features to see which one or combo is the RC for me. I will post the finding here.
jamacphoto"my Proof of Netgear not caring is they could be doing and saying more, being more transparent and so much more but have chosen not to. Any communication with Netgear and general has been very short to the point pc and legal and nothing other than acknowledging there is a problem , and that is as far as they go."
Nowadays, public companies are not going to do this due to the volatility of the market, saturated competition, and instant social media backlash. the last time I think we had a company in the US actually come out and say they messed up was when Coca-cola introduced "Classic" after "New Coke" failed. Frankly, they do not owe us any insight into their operations outside of "Yes there is an issue and we are working it." Do we all want a product without issues, YES. Everything electronic usually has an issue when you mass produce. They need to get a patch out which addresses the issues and if they were Agile, they would release several of them to address them one at a time instaed of a large one. They should be doing Green/Blue deployments to capture this before it hits most customers since they have auto update. Enough of my soapbox rant.. Like you, I would like a timeline of when they will fix it. about us being outside the bubble..I want to be there... I dont want to be on the inside being yelled at by customers AND management..
Retsehc wrote:
"Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed. "
FURRYe38 Ya, that is done before and after every change.
I am goning to make sure I have a stable environment and then start to undo changes/add back in some of the features to see which one or combo is the RC for me. I will post the finding here.
Sounds good. Good to know that it should be stable after this. Not everyone is having issues with v4 FW. Ya, it should be ALOT smoother for everyone though.
Nowadays, public companies are not going to do this due to the volatility of the market, saturated competition, and instant social media backlash. the last time I think we had a company in the US actually come out and say they messed up was when Coca-cola introduced "Classic" after "New Coke" failed. Frankly, they do not owe us any insight into their operations outside of "Yes there is an issue and we are working it." Do we all want a product without issues, YES. Everything electronic usually has an issue when you mass produce. They need to get a patch out which addresses the issues and if they were Agile, they would release several of them to address them one at a time instaed of a large one. They should be doing Green/Blue deployments to capture this before it hits most customers since they have auto update. Enough of my soapbox rant.. Like you, I would like a timeline of when they will fix it. about us being outside the bubble..I want to be there... I dont want to be on the inside being yelled at by customers AND management..Also tech companies don't like seeing bad presidence either. Been like this for years. No tech company comes out and is fully or somewhat transparent. NG isn't the first to have problems in FW and won't be the last. Why no tech company announces when new FW is coming out. Its only insider info, maybe a beta or happens when they post it. Other router mfrs go thru same things and don't say much if anything at all. They seem to rely on phone support and forum feedback and probably now days social media to get there information about problems from.
I for one do see and feel users complaints and feelings. :smileyembarrassed:
I don't disagree with the fact that all manufacturers have issues with their software and aside from the bad press, another valid reason that Netgear won't share information yet about fixes is because they probably don't know themselves when they'll have a fix. Better to say nothing than to make promises you can't keep.
However, most other manufacturers do let you load whichever firmware you want without having to "hack" the html of the page and having to block access to the autoupdates through a downstream router, something not everyone will have and something that shouldn't be needed for a consumer grade, so easy you can configure it with an app type of product.
I work in product and I'd say the current Orbi 750/752/753 has failed to meet its product goals. I'd have expected a P45 by now if I was accountable for this product. Quite why anyone would defend it or Netgear astounds me. If you paid for this product with your own hard earned cash, you can absolutely be forgiven for being annoyed and frustrated.
It is fairly clear from 16 pages of this thread that the 750 series is much more functional on the previous 3.x firmware. Netgear could save themselves a lot of bad press and loss of customer trust, by simply making it easy, or automatically rolling back to a previous version whilst they resolve the issues. If there is no option to rollback they could bring back the last version of 3 and call it version 5.x or whatever. Bonus points given if they add in the option for future versions to disable auto updates. Instead they've left customers jumping through hoops for months, disabling feature by feature in a vain attempt to get some level of stability.
To offer an alternative service experience, I recently had an issue with a feature on my Synology NAS after upgrading to DSM 7. I raised a support request, which required no premium support package. They responded in a couple of days and put me in touch with a product manager for the photos application. I had an email back and forth outlining the issue, which presented a minor security concern for me. They acknowledged the issue as an intended feature but had not considered my use case, they offered an interim workaround. It took a few months, but they just released the latest version of the photos application and it includes a new feature to resolve exactly that issue. I am just a consumer, using only the DS420+ which cost less than Orbi system.
To conclude this long point. I appreciate that forums like this exist, with enthusiastic people who spend their own valuable time to help others. But Netgear themselves show a shocking disregard for their customers and to my example above, it absolutely does not need to be like that nor is it necessarily just the way it is
- Like you I can tell are involved in the agile process lol .
And like you said I wouldn’t want to be on the inside being bombarded. But actually in my job I am on the inside and I am level to being bombarded by the big issues. So know about what is needed to research reach out and test.
Funny we are pretty much saying the same thing just different side of the fence lol
Bottom line , don’t care, could be doing more or saying more. Example another big company I purchase stuff like two weeks ago when they had a deal. They promised and guaranteed two days shipping. After two days I’ve been getting an email every day saying they’re so sorry they’re working on it they tried to explain at a high-level politically correctly what the issue is and they’re on it. And yes the email they are doing is affecting a lot of people as I’m on another webpage were a few other people have been getting this and they’ve been going to Twitter so bad press has been going out. But has not stopped them on making sure the customers informed
Guess that all we want. Some communication they are working on it as of right now they say don’t care and you SOL. They did try ages ago and there was communications and now all stopped (well communicating with me) lolAll was good today. Jumped off last WebEx session and went to get kid from college.
Come back to find magenta light on RBR and the TV saying "I'm f275ed".Reboot and changed one setting to get IP form dynamically from Router
System Up Time 1 days 08:21:07 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 15523033 109534223 0 2398 26242 1 days 06:23:52 LAN1 1000M/Full 69462810 12505289 0 24332 33982 1 days 06:24:08 LAN2 100M/Full 501630 345066 0 613 3903 1 days 06:24:08 LAN3 100M/Full 9990934 1446956 0 15132 1324 04:37:41 2.4G WLAN b/g/n/ax 200M 464570 371404 0 1992 472 1 days 08:21:07 5G WLAN a/n/ac/ax 1201M 7493252 1894275 0 5416 3344 1 days 08:21:07
I put the ass in assume. I thought I would be able to keep the same IP for longer than 24 hours but no. Simple change and I have not had to reboot the modem this morning....lets see around 6pm central tonight.
EvilHomer80
"However, most other manufacturers do let you load whichever firmware you want without having to "hack" the html of the page and having to block access to the autoupdates through a downstream router, something not everyone will have and something that shouldn't be needed for a consumer grade, so easy you can configure it with an app type of product."
AGREE"I work in product and I'd say the current Orbi 750/752/753 has failed to meet its product goals. I'd have expected a P45 by now if I was accountable for this product."
AGREE. Most companies used to do this up to the 80's when greed overtook integrity. Now it is few and far between."Quite why anyone would defend it or Netgear astounds me."
I have that affect on most people.
"If you paid for this product with your own hard earned cash, you can absolutely be forgiven for being annoyed and frustrated."
AGREE and did.
" recently had an issue with a feature on my Synology NAS after upgrading to DSM 7."
We need to talk.. I am ready to NAS and allow it to be my multi terrabyte Plex server/vault and backup for 8 devices. Any suggestions? Do I REALLY need RED drives? I do not see the need for SSD at this juncture.
"We need to talk.. I am ready to NAS and allow it to be my multi terrabyte Plex server/vault and backup for 8 devices. Any suggestions? Do I REALLY need RED drives? I do not see the need for SSD at this juncture."
I'll keep it brief just because we are in the netgear thread but I really rate the Synology NAS and would buy it again, though if you are going to run Plex and you can get a good price I'd go for the 920+ rather than 420+. Better processor and more memory out of the box. I wish I'd done it, but there again the DS420+ is absolutely fine and more than powerful enough.
I would argue you don't specifically NEED network drives. I was running desktop drives in my previous Drobo even though it was specifically discouraged and they were fine for years. However I did end up buying Seagate IronWolf drives rated for NAS just to be safe. The benefit is the drives are designed to be always on so I hope less likely to fail.
I would talk to your ISP and ask them what there WAN IP address lease time policy is and see if anything in there logs is seen regarding IP address change, any loss of services at the modem and maybe if they can see weather the modem rebooted or got a new address and if they can tell if the connected router got re-connected. If the modem or the ISP is changing WAN IPs, seems like the modem isn't handling this right with the Orbi router. Might ask them about a static WAN IP address. Something that doesn't change.
LOL, I try not to a$$sume if I can help it. :smileytongue:
Retsehc wrote:
I put the ass in assume. I thought I would be able to keep the same IP for longer than 24 hours but no. Simple change and I have not had to reboot the modem this morning....lets see around 6pm central tonight.
- On my router (rbr750) I have the v4.6.5.14. But on my satellite (rbs750) it shows v4.6.3.16. It seems to be working fine for now, just curious if it’s wrong. I took off the second satellite because it seemed to be too close, and that might be the connectivity issue. I will update as I go along.
I recommend if the RBS is working, leave it for now. Normally RBR and RBS FW should be on the same version. However with the v4 FW messing up some users systems, all we can do is try to help keep systems stable for now until NG comes out with a good fix for those effected. So if yours is working, I'd leave it for now.
225doug wrote:
On my router (rbr750) I have the v4.6.5.14. But on my satellite (rbs750) it shows v4.6.3.16. It seems to be working fine for now, just curious if it’s wrong. I took off the second satellite because it seemed to be too close, and that might be the connectivity issue. I will update as I go along.
225doug wrote:
On my router (rbr750) I have the v4.6.5.14. But on my satellite (rbs750) it shows v4.6.3.16. It seems to be working fine for now, just curious if it’s wrong. I took off the second satellite because it seemed to be too close, and that might be the connectivity issue. I will update as I go along.I updated the the day before yesterday and ended up in the same situation. Router on current FM but RBS's stuck on previous FM. Seemed ok at first but then yesterday is started playing up with various devices losing connection. Decided to manually update the 2 RBS I have (one at a time though!) in hope that it sorted the issue and has so far been very stable since. It's only been a day though so I'll see how it goes.
A lot of the issues reported here seem to involve wired connections bwteen RBR and RBS but my setup is simple. RBR connected to ISP modem. Set to router mode and wirelessly connected to the 2 RBS. No other equipment involed.
Though hilariously, it hasn't stopped the blue light on the RBS's coming on randomly.
Well.... It is not as unstable as it was but it is not what it should be. It is self-healing at this point (rebooting itself without manual intervention). Only had 2 minutes of downtime Friday.
What is LAN3? 2.4? That is concerning but I like self-healing.System Up Time 3 days 14:42:26 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 29186748 203639174 0 6810 17615 2 days 19:13:56 LAN1 1000M/Full 100644647 22845088 0 4188 4202 2 days 19:14:00 LAN2 100M/Full 1202700 658667 0 701 3219 2 days 19:14:00 LAN3 10M/Half 68369997 8636143 0 13215 3008 08:20:30 2.4G WLAN b/g/n/ax 400M 7482364 2450903 0 3376 877 3 days 14:42:26 5G WLAN a/n/ac/ax 1201M 26699891 12278830 0 5052 10917 3 days 14:42:26 QUESTION: If it reboots itself, will it capture that in the logs and which one in the 50+ files is it?
Retsehc wrote:
What is LAN3? 2.4? That is concerning but I like self-healing.QUESTION: If it reboots itself, will it capture that in the logs and which one in the 50+ files is it?
LAN1, LAN2, and LAN3 are the three ethernet ports on the back of the router. This is showing the speed of the ethernet connection to devices on each port. All the ports are capable of 10/100/1000 megabits per second. For over a decade, most computers have come with the same type of port (10/100/1000) and when connected they negotiate the highest speed that the other end also supports. Some products, such as the early Firesticks and many older security cameras do not support 1000, so they will connect at a slower speed. And, some older ethernet patch cables are not capable of 1000.
2.4 is the Orbi 2.4G WiFi channel, and 400mb is the highest speed it is capable of
5G is the 5G WiFi channel, which has a maximum (theoretical) speed of 1,200.
Yes, a reboot will show up in the Orbi log file (Advanced Tab, Administration). Where it appears in that maze of debug files is a good question.
What devices do you have connected on LAN2 and LAN3?
Retsehc wrote:
Well.... It is not as unstable as it was but it is not what it should be. It is self-healing at this point (rebooting itself without manual intervention). Only had 2 minutes of downtime Friday.
What is LAN3? 2.4? That is concerning but I like self-healing.System Up Time 3 days 14:42:26 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 29186748 203639174 0 6810 17615 2 days 19:13:56 LAN1 1000M/Full 100644647 22845088 0 4188 4202 2 days 19:14:00 LAN2 100M/Full 1202700 658667 0 701 3219 2 days 19:14:00 LAN3 10M/Half 68369997 8636143 0 13215 3008 08:20:30 2.4G WLAN b/g/n/ax 400M 7482364 2450903 0 3376 877 3 days 14:42:26 5G WLAN a/n/ac/ax 1201M 26699891 12278830 0 5052 10917 3 days 14:42:26 QUESTION: If it reboots itself, will it capture that in the logs and which one in the 50+ files is it?
HAHA.. I know what they are.. TV and Alarm system and I know why the uptime was bad.
Since this I have had two reboots until today. It started having a rebooting siezure again so I called Netgear and they could not figure it out so.... hard reset. Reload cfg. Lets see how this works now.
Well, if it is not one thing, it is another. The "help" I received from NetGear Support was not very helpful.
Now I have limited stats as seen below. I do have Internet access. BUT.. I have no 5G.
This is getting a bit ridiculous. I will reset again and not reload the cfg. I will recreate from scratch.
If that does not work, I will insert a router in front of this and turn off the WiFi on it. Then I will turn off DHCP on the RBR and put it in AP mode to see if that provides stability.
Router: Commscope RAC2V1ASystem Up Time 17:09:41 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 0 33990 0 0 0 00:00:00 LAN1 1000M/Full 20412239 5420039 0 7212 19931 17:08:30 LAN2 100M/Full 303195 278798 0 648 6158 17:08:30 LAN3 10M/Half 4007121 1035103 0 25635 1610 17:08:30 2.4G WLAN b/g/n/ax 573.5M 2033954 903703 0 40103 2305 17:09:41 5G WLAN a/n/ac/ax WLAN Backhaul 2402M 631 538 0 1 1 17:09:41 Is the 5G wireless working?
This maybe just a UI thing.
How old is the back up config file you are using?
Ya try a reset with out loading a saved config and setup from scratch and generate a new one.
FURRYe38 wrote:Is the 5G wireless working?
This maybe just a UI thing.
How old is the back up config file you are using?
Ya try a reset with out loading a saved config and setup from scratch and generate a new one.
5G loses connection when I am 15 ft away at 100% power. Not a UI thing.
The config is 5 days old... not an issue there.
I did a second reset and tried to run it in AP mode behind the Router and it projectile vomited across the room. It would not resolve any www sites and was I did not have time to spend babysitting it as work was looming.
I did a third reset back to router mode and I am still having the random reboots and times when it just locks up and will not respond to WiFi or enet connection to reboot it. I need to pull the power plug, wait 30 seconds, and plug it back in to get it to work again.
This unit is defective beyond all measure. I have updated the open ticket and we will see what happens.Thanks for letting us know. Please keep in contact wtih NG support. Hopefully they will RMA a new unit to you. Something to ask about for sure.
Retsehc wrote:
I did a second reset and tried to run it in AP mode behind the Router and it projectile vomited across the room. It would not resolve any www sites and was I did not have time to spend babysitting it as work was looming.
I did a third reset back to router mode and I am still having the random reboots and times when it just locks up and will not respond to WiFi or enet connection to reboot it. I need to pull the power plug, wait 30 seconds, and plug it back in to get it to work again.
This unit is defective beyond all measure. I have updated the open ticket and we will see what happens.
Your RMA has been approved by NETGEAR. Product: NETGEAR AX4200 Orbi WiFi 6 High-Performance Whole Home Mesh(RBR750)
Even if it is their issue, you pay for shipping. Asshats.
This next one better work and have the firmware updated already.
Thanks for letting us know. Glad there RMA'g it.
My hopes, dreams, and wishes are that I receive the new router with the latest firmware already installed and it works out of the box. I know it will not be so but a guy can dream right?
I will go today and sit on Santa's lap ask him for a firmware updated router for Christmas. This way I have all my bases covered as I already prayed for it.
