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New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
New Features:
- SPC support for clients connected to a guest network
- DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
- Singapore password requirement enhancement
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/.
Bug Fixes:
- Fixes the issue where the satellite LED ring will randomly light solid blue
- Fixes the orbilogin.net access issue when DoH (DNS over HTTPS) is enabled
- Various SPC bug fixes
- Various other bug fixes
Download Link:
https://www.netgear.com/support/product/rbk852.aspx#download
https://www.downloads.netgear.com/files/GDC/RBK852/RBR850-V4.6.7.13.zip
https://www.downloads.netgear.com/files/GDC/RBK852/RBS850-V4.6.7.13.zip
NOTE: This is not a pre-release or beta.
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual.
To find your user manual, visit https://www.netgear.com/support/,
enter your model number in the search box, and click the Documentation button on the product page.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: Update the RBS first, then the RBR lastly. After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON.
Unplug the power adapters from the power wall outlet.
A factory reset maybe needed if problems are encountered:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
This article applies to:
RBK852
RBK853
RBK854
RBR850
RBS850
Let us know how it works for you.
141 Replies
I'm going to wait a couple days to jump on this. I was hoping for a disable auto update feature. Its my 60th day of stability...very aprehensive on changing anything.
Thanks for the new firmware. Will test it out today and provide an update later on!
I'm always a bit security concerned with the router, since my DNS issues and reflection amplification DDoS attacks going on lately. Keep wonder if it's related or not? Probably just me being paranoid during these times.
I noticed Web Services Management has Always Use HTTPS to Access Router. Was that always there or something new? Have enabled it now.
Maybe something new...since some users have asked about this feature when logging in to there Orbi's while at home.
I concur with you tjtrimble, I just jumped back in having just re-purchased an Orbi 850. I immediately upgraded firmware to 4.6.75 and have been stable for going on 10 days. A far cry from the previous instability.
Thanks. Manual update went very smoothly it seems. (2xRBS, 1xRBR, 1Gig fiber)
- The instruction to power off after updating manually seems redundant? Everything works fine since updating without the power off. Is it really needed?
I think I will wait a few days. Running 4.6.7.5 with no issus. It seems my system does not auto update.
How can that be?
- Probably a staged rollout
Is there if you want to do that. Long experience and personal methods, doing a power cycle doesn't hurt anything. If you don't experience any issues, then continue. If you, first try the power cycle.
pemell wrote:
The instruction to power off after updating manually seems redundant? Everything works fine since updating without the power off. Is it really needed?First days experience so far is it's a solid update from the previous two versions. Stable and smooth. Everything tested so far is running great - Ethernet connection, Wifi devices, Desktop, Laptop, Smart phone, Netflix and IPTV, etc. Haven't encountered any DNS issues either so far. Might check back in a few days.
- Satellite debug page still shows "RBS750"
yes, my sat also shows RBS750 instead of RBS850
I noticed that with this firmware update the "Seal" and "Seal Services" also were updated
Seal went from v2.1.5.21-0 to v2.1.5.28-0
Seal Services went from v2.1.5.9-0 to v2.1.5.10-0
Question: What are the functions of these two components? (Seal & Seal Services)?
- Tried to auto update to v.13 but was not yet available in the UK. Updated the Sats first manually and no issue to update! but the sats did not continue to work at all with the Router on the v.5 firmware. Updated the Router manually to v.13 powered down router and stats powered up router then sats all working well. Warning if you don’t update sats first I believe you could have serious issues. Netgear’s procedure is to always update the sats first then the router. Post your findings. Now all working will evaluate.
Yes, been long known info to update RBS first always...
I updated my RBK852 last night and all devices work fine but some devices are missing from the device list. I updated the satellite first, power cycled both devices and rebooted them a couple times after they were up but they are still missing devices from the device list. What made me first realize the devices were missing is that one device was a Philips Hue hub that was hard wired to the RBR and it was working fine but was definitely missing from the list of devices, in the main device list and the list of devices that are connected to the RBR itself. When I have some more time, I will do a setup from scratch but for now everything has a connection so it's not a huge problem.
Ok so I updated to .13 yet the issue still persists, at the same time in the evening, always around 6:25pm both the satellite and the router (in AP mode) light up in magenta. No chance to connect anymore, not wirelessly, not with wire.
- restarted router and satellite: same issue
- tried re-syncing: same issue.
- Switched satellites: same issue
- tried other ethernet cable: same issue
- tried different ethernet ports on both satellite and router: same issue
- factory reset the router: same issue
- keep satellite switched off after magenta: no issues!
- turn on satellite next morning: no issues! Until ~6:25pm
there's no devices conecting specifically around that time either. Also no airplanes flying over the house around that time.
I still need suggestions for solutions :(
Only time I had a similar issue was when I plugged my satellite into a smart plug, thinking it would be an easy way to cut power to it when I needed to. It didn't work out well since it started having issues for some reason the same day and I don't have it set up that way any longer. I do now have the router and the satellite both running of two UPS units and that seems to work great since it keeps my network going when power goes out.
- Weirdly enough, my satellite is also connected to a smart plug. Although I didn’t have any issues with it in the months before, I’ll gladly try and report if there’s a change. Thanks!
Zweiklang wrote:
Ok so I updated to .13 yet the issue still persists, at the same time in the evening, always around 6:25pm both the satellite and the router (in AP mode) light up in magenta. No chance to connect anymore, not wirelessly, not with wire.<This seem to point to either a interference problem in your envirionment or faulty HW, however if both are failing at the same time during same time frame in the evening, I would presume there is some sort of interence issue going on and wouldn't be a HW issue.
- restarted router and satellite: same issue
- tried re-syncing: same issue.
- Switched satellites: same issue
- tried other ethernet cable: same issue
- tried different ethernet ports on both satellite and router: same issue
- factory reset the router: same issue> Did you factory reset the RBS as well?
- keep satellite switched off after magenta: no issues!
- turn on satellite next morning: no issues! Until ~6:25pm
there's no devices conecting specifically around that time either. Also no airplanes flying over the house around that time.
I still need suggestions for solutions :(
What happens if you use online 1 RBS and not 2?
- That’s the combo I’m running on now. Just 1 out of 2 satellites. The other one is not even registered after the factory reset.
Zweiklang If your Orbi satellite ring is solid magenta, it is unable to obtain an IP address from your router or unable to your router. If it's pulsing magenta, it's still attempting to connect but just lost it's signal. If the router is doing that, the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet.
Does that always happen at the same time each day? You should double check there's no scheduled blocking going on
There was news about a father that had purchased a wifi blocker and set it up in his house to block the wifi at certain times during the night to prevent his kids from using the Internet as they were addicted to it. Get off around dinner time and again at bed time! It would just kill off the wifi signal. Problem was it's range, it also took out the neighbours and they were clueless contacting the IPS about why they are limiting their Internet for quite some time before they managed to figure that one out!
However, in your case the router is doing it as well right? Check with the ISP end and your Fritz!Box. Either could have a parental control scheduled to block Internet access if the time is always the same and on the dot when it happens. Then the Orbi lights would be just a side-effect reaction from that occuring
EDIT: Oh just read your next post about the smart plugs, yep that could do it as well!
- Will double check, though hard to imagine my Fritz!Box router has any blockings set up. It’s basically running the same settings when I got it. Never touched anything deeper there.
Installed on RBK853 and everything seems fine so far.
Just used automagic install and everything went smoothly.
Backed up configuration before and after update - also manually downloaded firmware prior to update - I like to have options should things go south.
Hi,
I have the RBR853, I updated the firmware to the latest via my phone app and my 2 satellites did not show up, they are connected wired. I did a factory reset and try to sync them again but nothing. So I took the satellite closer to the router and re-sync them again at it works, I did it while connected wired and it shows the connection was wired. I repeat the steps to the other unit and it works but when I move then back to their location and connected them wired they show that they are offiline. I know cables are good since it was working before and I tested then by connecting my laptop and I dont have any issues. Any clue what it is happening. When they connected they were showing the latest firmware 4.6.7.13.
Thanks
Ensure the RBS were updated prior to updating the RBR and make sure the RBS were updated.
Ensure the RBS are wirelessly connected to the RBR first, then while near or in same room as RBR, ethernet connect each RBS to the back of the RBR and check to ensure they get connected via ethernet.
What CAT# cable are you using? CAT6 is recommended.
Any LAN switches or patch panels in between the RBS and RBR when they are in there remote locations?
jdelgado wrote:
Hi,
I have the RBR853, I updated the firmware to the latest via my phone app and my 2 satellites did not show up, they are connected wired. I did a factory reset and try to sync them again but nothing. So I took the satellite closer to the router and re-sync them again at it works, I did it while connected wired and it shows the connection was wired. I repeat the steps to the other unit and it works but when I move then back to their location and connected them wired they show that they are offiline. I know cables are good since it was working before and I tested then by connecting my laptop and I dont have any issues. Any clue what it is happening. When they connected they were showing the latest firmware 4.6.7.13.
Thanks
What is the general view about whether it is best to update firmware through the Orbi app or manually via the web interface? I tried to update my RBR 850 and three RBS850s to 4.6.7.13 via the Orbi app and only the RBR updated; checking the status of each RBS on the app gave a blank for the firmware version. When I launched the web interface it could not read the firmware status of the RBSs and said that they were "Out of Sync." That gave me particular concern because the RBSs should be updated before the RBR. I was unable to update them manually until I power cycled each RBS. They then showed up in the web interface and I was able to update them. I rebooted the RBR, then power cycled both it and the RBSs, and now everything appears to be updated and stable. But the experience made me wonder if, instead of updating through the app, I should always do so manually.
I recommend always updating using a wired PC and web browser connected to the system. Update the RBS first using it's web page, then the RBR lastly. I presonally don't use Orbi app for any FW updates.
51Alan wrote:
What is the general view about whether it is best to update firmware through the Orbi app or manually via the web interface? I tried to update my RBR 850 and three RBS850s to 4.6.7.13 via the Orbi app and only the RBR updated; checking the status of each RBS on the app gave a blank for the firmware version. When I launched the web interface it could not read the firmware status of the RBSs and said that they were "Out of Sync." That gave me particular concern because the RBSs should be updated before the RBR. I was unable to update them manually until I power cycled each RBS. They then showed up in the web interface and I was able to update them. I rebooted the RBR, then power cycled both it and the RBSs, and now everything appears to be updated and stable. But the experience made me wonder if, instead of updating through the app, I should always do so manually.
Not going well for me...
I have an RBR850 and 2 RBS860s. Through the web interface, I updated the two satellites. No clue if it took. They no longer show up as connected. I tried re-syncing (using the buttons and bringing them within 6 feet of each other) multiple times with no luck. I tried syncing with the app. Still no luck. I wired one into the RBR and it showed up with all of my other networked device, not as a satellite. I would like to try and reflash the satellites, but not sure how at this point. I have not yet flashed the router itself. Afraid I will take down any connectivity I currently have. Any suggestions?
I would have opened up the web pages on each RBS first, staged the FW file on each RBS and sent the FW file on each. After each one reports loading and a progress circle, you can go to the RBRs web page and load and send the RBRs FW file.
Wire connect 1 RBS850 to the RBR. Check the RBRs web page for an IP address seen for the RBS thats connected. Use this IP address to log into the RBS web page. Log in maybe admin and password. Update the RBS FW using the downloaded FW file linked at the top of this post thread.
If you can get FW sent to both, then go to update the FW on the RBR lastly. Don't wait for the RBS to come back to ready after sending there FW file, just update the RBR.
"NOTE: Update the RBS first, then the RBR lastly. After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON." also seen at the top of this post thread.
TexasEric wrote:
Not going well for me...
I have an RBR850 and 2 RBS860s. Through the web interface, I updated the two satellites. No clue if it took. They no longer show up as connected. I tried re-syncing (using the buttons and bringing them within 6 feet of each other) multiple times with no luck. I tried syncing with the app. Still no luck. I wired one into the RBR and it showed up with all of my other networked device, not as a satellite. I would like to try and reflash the satellites, but not sure how at this point. I have not yet flashed the router itself. Afraid I will take down any connectivity I currently have. Any suggestions?
Thank you. I have logged in directly to one of the satellites. It looks like it worked the first time (last night), but I a, redoing it. Will do the same to the other.
queation... can the router be on the older firmware with satellites on the newer one? I want to confirm the satellites are back up and running before I update the router?
Finally Orbi works like it should RF Power at 100%.
My RBS has picked up 9 clients and has been stable for a few days.
This took way too long for Netgear to figure out.
Yeah my system is now completely stable - it's all working really well at the moment.
My Hop Count issue appears to have been resolved. The satellite has stayed at 1 for nearly a week now. The only time I've seen it go to 255 on this version of the firmware appears to have coincided with an internet outage, so it was probably just a one-off. I've also switched out my last remaining CAT5E cable so the whole run of cabling from the router to the satellite is now CAT6, that may have helped things too. But in general it is all working exactly as it should.
The only niggling issue I have is my laptop, which has an Intel AX200 wifi card and connects via Wifi 6, which occasionally loses speed - I'll run a speedtest and see it's only getting 50Mbps or less, rather than the usual 500+. Other devices completely unaffected and running full speed. Disconnecting the laptop from the network and reconnecting immediately restores full speed. But reading around this seems to be something other people have experienced with the AX200 so I'm not blaming the Orbi for this one, it's just a bit of an irritation.
