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Forum Discussion
orbi RBR 860
I have this router, and it keeps droping all the wifi items on the main wifi, even on the iot network. called netgear they do not know what to do.
also the router has the dhcp renewing the ip address every 30 min which i feel is the concern.
setup
froniter
500/500 gateway
to router nothing crazy nice and easy
anyone have a clue to help
9 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopWhat is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡so i have a gateway i am not using double nat in any way or foam.
it hs the lastest software that was just out per netgear.
do not have a satelight at all.
and it is 2500 sqft
So if you have a gateway modem then you would be using double NAT if the modem is not put into bridge mode or your using the gateways DMZ for the RBR.
What is the actual FW version being used on the RBR?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
skalman14 wrote:I have this router, and it keeps droping all the wifi items on the main wifi, even on the iot network. called netgear they do not know what to do.
also the router has the dhcp renewing the ip address every 30 min which i feel is the concern.
setup
froniter
500/500 gateway
to router nothing crazy nice and easy
anyone have a clue to help
Long shot, but easy enough to try. I had as similar issue that involved IPv6 re-upping often and causing disconnects. Turning off IPv6 helped. You might try that temporarily to see if it makes a difference.
