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Smugear's avatar
Smugear
Aspirant
Dec 01, 2025

random loss of wifi

Hi everyone,

I have one RBR750 and 2 RBS750. I am working from home and my son is playing video games, so none of us like it when wifi suddenly drops and then a few minutes later the satellite blinks blue and wifi is back up again.

It was happening already a few months ago and this - RBS750 Satellite Disconnecting at random times | NETGEAR Communities - fixed it until a new version came up. I hoped it fixed the issue but it doesn't. Should I really go back to the old version (without the security fix that came in the meantime)?

My RBR750 is running V7.2.7.15 and both my RBS750 are also running V.7.2.7.15.

My house is 970 square feet. The RBR is on one side (that's where I can plug it to my modem RJ45, and then one satellite is in the middle, and the last satellite is on the other side of the house.

I'll very much appreciate your help! Is there any way to collect logs and clearly identify what's the root cause?

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    "My house is 970 square feet" - Would be too small of home for having the RBR unit and two RBS deployed. 

     

    Turn OFF both RBS and run just the RBR for now and see if this is still seen. 

     

     

    • Smugear's avatar
      Smugear
      Aspirant

      Due to concrete walls, the WiFi signal is too weak for my home office on the opposite side of the house from the router. The satellite solves that… until WiFi drops off

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Then the concrete matierials maybe your cause here. No FW version will help with this. Concerete and steel will be problematic at best for any wireless system. 

         

        Are RBS wireless connected or ethernet connected? If wireless you may need to get the RBS ethernet connected or at least one of them. Might look into some power line adapters to help here.