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Rbk852 has never been able to check for updates automatically
I have updated the firmware manually every time and am currently on the latest. I’ve owned it for about a year. Please someone help me figure out how to update it with the iPhone app. So I’ve been through many versions of the firmware and the iPhone app and never have I been able to update the firmware with the app. I can’t even select rbr850 or rbk852 from the model number on this post. I am looking for help automatically updating Netgear router with app.
Please do not ask me the latest version I have installed as you can find that out for yourself.
By all means please do not mention how to manually update the firmware. There seriously was a post earlier that the solution from a superuser was to manually update it? What is that?
Please do not ask me the latest version I have installed as you can find that out for yourself.
By all means please do not mention how to manually update the firmware. There seriously was a post earlier that the solution from a superuser was to manually update it? What is that?
- The solution is that Netgear has no reason to fix the automatic process as everyone just keeps telling people to needlessly upgrade it manually.
14 Replies
you may want to post your question here:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?It's recommended to avoid using the Orbi app to update FW. Use the RBRs FW update web page or manually update using downloaded files.
Rawcus wrote:
I have updated the firmware manually every time and am currently on the latest. I’ve owned it for about a year. Please someone help me figure out how to update it with the iPhone app. So I’ve been through many versions of the firmware and the iPhone app and never have I been able to update the firmware with the app. I can’t even select rbr850 or rbk852 from the model number on this post. I am looking for help automatically updating Netgear router with app.
Please do not ask me the latest version I have installed as you can find that out for yourself.
By all means please do not mention how to manually update the firmware. There seriously was a post earlier that the solution from a superuser was to manually update it? What is that?
FURRYe38 wrote:What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?It's recommended to avoid using the Orbi app to update FW. Use the RBRs FW update web page or manually update using downloaded files.
Rawcus wrote:
I have updated the firmware manually every time and am currently on the latest. I’ve owned it for about a year. Please someone help me figure out how to update it with the iPhone app. So I’ve been through many versions of the firmware and the iPhone app and never have I been able to update the firmware with the app. I can’t even select rbr850 or rbk852 from the model number on this post. I am looking for help automatically updating Netgear router with app.
Please do not ask me the latest version I have installed as you can find that out for yourself.
By all means please do not mention how to manually update the firmware. There seriously was a post earlier that the solution from a superuser was to manually update it? What is that?More help here
you may want to post your question here:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Rawcus wrote:
Please do not ask me the latest version I have installed as you can find that out for yourself.There appears to be a misunderstanding. Netgear set up these community forums so that customers can talk to each other about Netgear products, issues, and possible solutions. In four years, I have never seen any Netgear employee participate in the forums. Never.
Thus, "no" we cannot find out anything about your system for ourselves.
Rawcus wrote:
IBy all means please do not mention how to manually update the firmware. There seriously was a post earlier that the solution from a superuser was to manually update it? What is that?Firmware updates are a frequent topic on the forum because the situation is such a mess. Many of the posts start out with, "I used the Orbi app to update firmware and now <something horrible has happened>." This is the reason people with a lot of experience are not all that excited about updating firmware using the app. In addition, there are a range of opinions regarding whether it is necessary or advisable to force new firmware on an Orbi when it does not offer to install it. For those who demand the newest firmware, manually updating is the only solution that the user community has found.
Perhaps a user who participates in the AX forum https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax or the Orbi "app" forum has discoverd a way to get the Orbi app to work. https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
CrimpOn wrote:
Rawcus wrote:
Please do not ask me the latest version I have installed as you can find that out for yourself.There appears to be a misunderstanding. Netgear set up these community forums so that customers can talk to each other about Netgear products, issues, and possible solutions. In four years, I have never seen any Netgear employee participate in the forums. Never.
Thus, "no" we cannot find out anything about your system for ourselves.
As long as you're not talking about forum moderators for I've seen a few of them responding to questions about warranties.The idea or thought of actual Netgear employees monitoring or engaging in this forum does not surprise me. What does surprise me is that no one has brought it up before. It's not so much that the participant in mind has access to any user details which I doubt but rather of an annoyance of being all things to all questions, and there lies the confusion.
vajim wrote:
As long as you're not talking about forum moderators for I've seen a few of them responding to questions about warranties.Thanks for the clarification. I guess my concept of "employees" consists of "people who know things", such as Engineers and Tech Support people above "Level 1". My impression of the power of moderators is to "moderate" and to "pass things on" to someone who actually has authority. It would be bizzare for someone to devote so many hours to community forums without some sort of compensation.
