A new firmware V3.2.16.22_1.4.9 push for the RBR750 router and RBS750 satellite came out today.Since I always install the latest firmware when it comes out, I updated my RBK753S system. The update went flawlessly, all devices populated successfully and everything is stable. I don't notice any issues. It loads faster and seems to have better speed. Time will tell in the next couple of days.

I am also one of those who upgrade immediately. But this time I haven’t done that because of two reasons.1. On the support site for RBK753 I don’t see the new version yet even though orbi app says there is a newer version available.2. The port forwarding is broken on the 3.2.16.6 due to nat-loopback and Netgear had given me a firmware with hot-fix for that. Need to confirm that the issue is fixed on this version before I upgrade.Can someone who has upgraded confirm the 2nd one please.Thanks

orbira wrote:I am also one of those who upgrade immediately. But this time I haven’t done that because of two reasons.1. On the support site for RBK753 I don’t see the new version yet even though orbi app says there is a newer version available.2. The port forwarding is broken on the 3.2.16.6 due to nat-loopback and Netgear had given me a firmware with hot-fix for that. Need to confirm that the issue is fixed on this version before I upgrade.Can someone who has upgraded confirm the 2nd one please.Thanks1. Netgear never posts immediately, when a new firmware comes out, as they randomly push to users first. I updated the day it came out and see no issues whatsoever.2. Port Forwanding is NOT broken on the 3.2.16.6 firmware, as I have never had the issue, and have been successfully using 3.2.16.6 on more than 2 dozen RBK753 systems. The 3.2.15.32.1.3.25 Hotfix you refer to was an older version of the firmware, that may have been patched, for certain user situations. But, from what I can see, it does not affect Windows 10 users. I would guess your NAT loopback may be caused by possible double NAT setup, gaming system, or some device or setting on your system.

Mstrbig wrote: 1. Netgear never posts immediately, when a new firmware comes out, as they randomly push to users first. I updated the day it came out and see no issues whatsoever.2. Port Forwanding is NOT broken on the 3.2.16.6 firmware, as I have never had the issue, and have been successfully using 3.2.16.6 on more than 2 dozen RBK753 systems. The 3.2.15.32.1.3.25 Hotfix you refer to was an older version of the firmware, that may have been patched, for certain user situations. But, from what I can see, it does not affect Windows 10 users. I would guess your NAT loopback may be caused by possible double NAT setup, gaming system, or some device or setting on your system. On the first point agree, although they have posted for RBR850, but haven't done so for RBR750 and I am sure they will get around it. On 2nd definitely the NAT loopback issue is there and in general for most folks port forwarding will work so long as you are using it from outside of your local network (which is mostly the case) but for the machines within the network, it is broken. Please see the discussion here. Also the hotfix version of the firmware that I am currently running is V3.2.16.6_1.4.7. Thanks

orbira wrote:On 2nd definitely the NAT loopback issue is there and in general for most folks port forwarding will work so long as you are using it from outside of your local network (which is mostly the case) but for the machines within the network, it is broken. Please see the discussion here. Also the hotfix version of the firmware that I am currently running is V3.2.16.6_1.4.7. I've read that discussion here and still disagree that all Netgear Orbi RBK753 (RBR750, RBS750) users are experiencing this issue. The OP in that discussion was using or at least posted the wrong unreachable test site, possibly by accident. The site we use is mypublicip.com. We have dozens of devices setup using port forwarding, with no issues whatsoever. Could you give me a configuration, you have where you've experienced that port forwarding is broken? We will gladly test it on our end. I would need whether you are setup as Router, (with or without Double NAT) or Access Point, specific devices that fail and actual ports attempting to use, and whether TCP, UDP or both?

RBR750 and RBS750 new firmware V3.2.16.22_1.4.9

37 Replies

Ace321
Apprentice
Dec 13, 2020
Did they fix DNS errors issue?
orbira
Apprentice
Dec 13, 2020
I am also one of those who upgrade immediately. But this time I haven’t done that because of two reasons.

1. On the support site for RBK753 I don’t see the new version yet even though orbi app says there is a newer version available.
2. The port forwarding is broken on the 3.2.16.6 due to nat-loopback and Netgear had given me a firmware with hot-fix for that. Need to confirm that the issue is fixed on this version before I upgrade.

Can someone who has upgraded confirm the 2nd one please.

Thanks
- Mstrbig
  Master
  Dec 13, 2020
  orbira wrote:
  I am also one of those who upgrade immediately. But this time I haven’t done that because of two reasons.
  
  1. On the support site for RBK753 I don’t see the new version yet even though orbi app says there is a newer version available.
  2. The port forwarding is broken on the 3.2.16.6 due to nat-loopback and Netgear had given me a firmware with hot-fix for that. Need to confirm that the issue is fixed on this version before I upgrade.
  
  Can someone who has upgraded confirm the 2nd one please.
  
  Thanks
  
  1. Netgear never posts immediately, when a new firmware comes out, as they randomly push to users first. I updated the day it came out and see no issues whatsoever.
  2. Port Forwanding is NOT broken on the 3.2.16.6 firmware, as I have never had the issue, and have been successfully using 3.2.16.6 on more than 2 dozen RBK753 systems. The 3.2.15.32.1.3.25 Hotfix you refer to was an older version of the firmware, that may have been patched, for certain user situations. But, from what I can see, it does not affect Windows 10 users. I would guess your NAT loopback may be caused by possible double NAT setup, gaming system, or some device or setting on your system.
  - orbira
    Apprentice
    Dec 13, 2020
    Mstrbig wrote:
    
    1. Netgear never posts immediately, when a new firmware comes out, as they randomly push to users first. I updated the day it came out and see no issues whatsoever.
    2. Port Forwanding is NOT broken on the 3.2.16.6 firmware, as I have never had the issue, and have been successfully using 3.2.16.6 on more than 2 dozen RBK753 systems. The 3.2.15.32.1.3.25 Hotfix you refer to was an older version of the firmware, that may have been patched, for certain user situations. But, from what I can see, it does not affect Windows 10 users. I would guess your NAT loopback may be caused by possible double NAT setup, gaming system, or some device or setting on your system.
    On the first point agree, although they have posted for RBR850, but haven't done so for RBR750 and I am sure they will get around it.
    
    On 2nd definitely the NAT loopback issue is there and in general for most folks port forwarding will work so long as you are using it from outside of your local network (which is mostly the case) but for the machines within the network, it is broken. Please see the discussion here. Also the hotfix version of the firmware that I am currently running is V3.2.16.6_1.4.7.
    
    Thanks
- FURRYe38
  Guru
  Dec 13, 2020
  You can upgrade to test your own loop back configuration. If it's not fixed, then downgrade. Check the RBRs web page to see if the new version is available there.
  
  orbira wrote:
  I am also one of those who upgrade immediately. But this time I haven’t done that because of two reasons.
  
  1. On the support site for RBK753 I don’t see the new version yet even though orbi app says there is a newer version available.
  2. The port forwarding is broken on the 3.2.16.6 due to nat-loopback and Netgear had given me a firmware with hot-fix for that. Need to confirm that the issue is fixed on this version before I upgrade.
  
  Can someone who has upgraded confirm the 2nd one please.
  
  Thanks
  - larryindublin
    Luminary
    Dec 13, 2020
    Wouldn't the typical way of releasing a hotfix version assume that the fix rolls foward into new (and higher numbered) versions?
ctships
Aspirant
Dec 18, 2020
I updated the firmware and lost 1 of 2 sattelites. I moved it next to the router but it wont connect. Looking for any help...
- FURRYe38
  Guru
  Dec 18, 2020
  Besure RBS updated FW with same version as RBR.
  
  Factory reset the RBR and RBS...
  - Bma398
    Aspirant
    Dec 28, 2020
    upgraded to V3.2.16.22_1.4.9 via the ORBI App, within 24 hours Orbi was having trouble talking to FIOS router, even with static IP assigned the orbi WAN port was showing no connection to router.
    
    had to factory reset the orbi to get it to work, once i went thur new setup, orbi seems to be working
    
    i did end up changing the port on FIOS router and changing out ethernet cable.
    
    just posting in case other had this issue with firmware upgrade.
fstarne
Aspirant
Jan 24, 2021
Upgraded my CBR750 to firmware 3.2.16.18 and RBS750 Satellite to 3.2.16.22. I've noticed that the Orbi app on my phone and the web interface on the CBR750 no longer show which devices are connected to the satellite. Only shows devices connected to the router itself.

If I log into the satellite directly I can see the connected devices there.
- FURRYe38
  Guru
  Jan 24, 2021
  Continue to post about this in the Orbi with Cable modem forum:
  https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/Bug-Report-CBR750-firmware-3-2-16-18-and-RBS750-firmware-3-2-16/td-p/2044806/jump-to/first-unread-message
  
  Thank you.
  fstarne wrote:
  Upgraded my CBR750 to firmware 3.2.16.18 and RBS750 Satellite to 3.2.16.22. I've noticed that the Orbi app on my phone and the web interface on the CBR750 no longer show which devices are connected to the satellite. Only shows devices connected to the router itself.
  
  If I log into the satellite directly I can see the connected devices there.
JonathanDP
Aspirant
Feb 18, 2021
I just noticed that my orbi RBR750 changed to Daisy Chain. I tried looking in the orbi settings but cannot find an option to turnnit off even under Advanced settings. The star topology is more efficient for me coz my router is in the middle and both satellites are on each side of the house. Anyone knows where i can find turning off daisy chain?
- FURRYe38
  Guru
  Feb 18, 2021
  Daisy Chain is Automatic on Orbi AX systems. Placement and distance is key to maintain Star topology.
  
  JonathanDP wrote:
  I just noticed that my orbi RBR750 changed to Daisy Chain. I tried looking in the orbi settings but cannot find an option to turnnit off even under Advanced settings. The star topology is more efficient for me coz my router is in the middle and both satellites are on each side of the house. Anyone knows where i can find turning off daisy chain?
TheTraveller
Aspirant
Apr 04, 2021
Sorry to say I upgraded to this version and it is so seriously flawed.

I originallyy had an Orbi RBR50 with satellites where the entire system went haywire, to the point you put more than one satellite on and the system went into a total reboot loop, so bit the bullet and upgraded.

Everything was fine until this release of firmware, now:

- You can log straight into the config from a browser without a username or password
- Despite setting the Guest Network to OFF, the system periodically advertises the guest network, you can connect to it, but the Orbi app and the browser both show it is turned off
- With Access Control set to ON and Block all new devices, when you allow a device to connect (after it has been blocked), the device still will not connect. You need to block it a second time and then re-allow it.

I would recommend, NOT upgrading until this version is thoroughly tested and the bugs removed.

Having logged a support ticket, the only response was to factory default the system and start again, sorry but this is a brand new build out of the box working fine until the latest firmware.

Be cautious
- Mstrbig
  Master
  Apr 04, 2021
  Why are you running V3.2.16.22_1.4.9 when V3.2.17.12_1.4.14 is available and completely stable. We have many systems running it with no complaints.
  https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V3.2.17.12_1.4.14.zip
  https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V3.2.17.12_1.4.14.zip
  - TheTraveller
    Aspirant
    Apr 04, 2021
    Hi,
    
    Thanks for this. The reason I wasnt runing V3.2.17.12_1.4.14 is that despite checking numerous times neither the Orbi App or the router "check for updates" actually identified any newer updates.
    
    Also when I logged a support call with the wonderful Netgear support they never even mentioned a newer version and simply suggested reboot or factory default and rebuild.
    
    Hey Ho. Got this version on now. Crossed fingers.
    
    Thanks

Forum Discussion

RBR750 and RBS750 new firmware V3.2.16.22_1.4.9