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jefvandejumenas's avatar
Sep 03, 2022
Solved

RBR850 can not remove item from acces list

Dear members,

Excuses for my not so correct English. I am not a native speaker or writer ...
I own a RBR850. In the tab "ADVANCED"/"SECURITY"/"ACCES CONTROL" it is impossible to remove an item from the list.
I noticed that there is a smartphone on the list that has the same IP adres ... But I want to delete it so I do not think that this can be a problem.
Firmware version is v4.6.3.16
MacOS Big Sur v, 11,6,8

 

Hope somebody can help me??

Kindest regards,

 

Jefvandejumas

9 Replies

    • CrimpOn's avatar
      CrimpOn
      Guru

      The access control page has three lists:

      1. Connected Devices
      2. Previously Allowed devices that are not connected
      3. Previously Blocked devices that are not connected.

      The Orbi must remember every device that has ever been connected so that it will know what to do if the device returns (which may be never). Devices can be removed from list 2 and list 3.  Nothing can be removed from list 1 because those devices are currently connected.

       

      Plus, the lists can be edited only when Access Control is enabled.

      • jefvandejumenas's avatar
        jefvandejumenas
        Aspirant

        I understand this very well. But the problem is that I can not remove some items from list 2.
        I do not have a list 3. It is a private network and a NAS is integrated in the network. Users have some rights but the most important are for me 😉

  • Has a factory reset and setup from scratch been performed since last FW update?

    • jefvandejumenas's avatar
      jefvandejumenas
      Aspirant

      I have not done a factory reset, because for the rest is everything working.
      I update my NAS frequently but factory reset was needed.
      Maybe it is necessary if you have serious trouble.

      • jefvandejumenas's avatar
        jefvandejumenas
        Aspirant

        factory reset was NOT needed. Sorry
        Btw I am in Advanced mode and in acces control