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Misiektt's avatar
Misiektt
Aspirant
Sep 01, 2022

RBR850 DHCP doesn't work on MAC devices Firmware 4.6.9.11

Dear All,

I really have strange and anoying problem, i factory reset rooter and recreated setup i have thus until the WiFI network name is different then before it works on all devices. When i change the name to the one I used before - most of devices connect but non of Apple product can. Strange thing is that even if i set Orbi to ap mode same situation happens. Please help. This is really something that should not be hapenning on that kind of product.

 

21 Replies

  • So only apple devices have an issue if you re-use an old ssid? 

    Did you go into the apple devices and force them to forget the network from before? 

    • Misiektt's avatar
      Misiektt
      Aspirant
      Not only apple, also Samsung Tv had problem, when i set up static ip everything is working but that doesnt solve the problem. I did erase previous setups on Mac and on iPhone that also dod not helped.
  • What is the name of the old SSID name? 
    I use a two word name with a space in between, WPA2 AES only and all my mac devices work fine. Been using same SSID name for past 20years though.


    Misiektt wrote:

    Dear All,

    I really have strange and anoying problem, i factory reset rooter and recreated setup i have thus until the WiFI network name is different then before it works on all devices. When i change the name to the one I used before - most of devices connect but non of Apple product can. Strange thing is that even if i set Orbi to ap mode same situation happens. Please help. This is really something that should not be hapenning on that kind of product.

     



      • FURRYe38's avatar
        FURRYe38
        Guru

        Wouldn't think there is anything wrong with that. 

        What happens if you try Turbo Wifi with a space in between? 


  • Misiektt wrote:

    ...... Strange thing is that even if i set Orbi to ap mode same situation happens..........

     


    If Orbi works when you set it in AP mode then for sure you have another router in the network, and DHCP issues are very likely to happen in a double NAT networks. 

    What is the model of the modem/router to which Orbi is connected?

    • Misiektt's avatar
      Misiektt
      Aspirant
      Today after power outrage again all bad happend. Apple devices stopped connecting to wifi. I change the whole network set orbi in rooter mode change ip address to be different and nothing. This rooter should be proffesional one and ots just not working with apple devices. Same time every time no
      Dhcp address.
      • FURRYe38's avatar
        FURRYe38
        Guru

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

        Is the RBR connected to same ISP Modem/router in AP mode as well? 

         

        What is the size of your home? Sq Ft?
        What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
        https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

         

        What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

         

        Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

         

        Is Wifi Private Address disabled on ALL Apple devices? 


        Misiektt wrote:
        Today after power outrage again all bad happend. Apple devices stopped connecting to wifi. I change the whole network set orbi in rooter mode change ip address to be different and nothing. This rooter should be proffesional one and ots just not working with apple devices. Same time every time no
        Dhcp address.

         

         

  • Ok i do not know why my previous message was deleted, but it looks like smart home devices attack rooter to get dhcp, now magically everything started to work without any sense.

  • iyang's avatar
    iyang
    NETGEAR Expert

    Hi Misiektt ,

     

    can I know the original ssid ?

    And do you use ssid: "TurboWifi" currently ? what's security mode ?

     

     

    Thanks

  • iyang's avatar
    iyang
    NETGEAR Expert

    Hi Misiektt ,

     

    If you use old SSID in Orbi, is it work ?

    Do the issue only happen when you use new SSID in Orbi ?

     

     

    Thanks.