NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cjf191
Oct 25, 2025Aspirant
RBR850 loses management access after power outage
After a power outage my RBR850 loses the management access. The Internet still works - all devices are connected and working and I can remotely access household published services from the Internet.
I can’t access the router console via the app or a web browser. It has its IP address and can be pinged but it isn’t publishing a http port 80. Last time this happened I had to factory reset and restore the backed up config. Has anyone else seen this behaviour?
The router is connected to an NBN modem in bridge mode, and has one satellite which also works fine after the power outage.
1 Reply
- plemansGuru - Experienced User
Whenever I read that there's a gateway in bridge mode behind another router and there's issues accessing the GUI, it makes me question the gateway. Try powering off the gateway, reboot the netgear, and then see if you can access it when connected to it. I understand you won't have internet but its to check if it accessible without the gateway connected "in bridge mode"