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Forum Discussion
Re: Slow wireless speed RBR850
I'm having the same issue with my fiber connection. I've completely turned off the satellites and stood 10 feet from the router with no real improvement. One of the satellites is using ethernet backhaul -- no improvement. When plugging ethernet into either the router or a satellite, I'm seeing between 850 and 950 Mbps, so communication between the satellites and the router is fine. There's another thread somewhere indicating that firmware v7.2.6.31 is causing some issues with WiFi speed and connection stability. The recommendation is to downgrade to v7.2.6.21. I'm reluctant to do this because it also requires a factory reset. That would require that I screenshot all my settings and address reservations. But I'd be curious to know if you attempt it and see success.
3 Replies
What devices are you speed testing with?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageYou might first save off a backup configuration to file now:
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Then do a factory reset.
Setup from scratch and first test to see if wireless speeds are slow for you or not. If they are slow, then downgrade to v.21 and then factory reset and setup from scratch. Test again to be sure. If good, can try applying the backup configuration and check again.
I've tested with MSI and Lenovo laptops, and with an Android phone. Similar results across the board. If I can get a large enough block of time to work through it, I may attempt the firmware downgrade. If I do, I'll report back here.
v.21 is the most stable and recommended version of FW:
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2359585/highlight/true#M53030
You'll need to factory reset and setup from scratch after you apply the FW to the RBS first, then RBR lastly.Follow this for best results:
