Can't get my ios device to connect to Orbi 770 VPN.

Question

I used the mobile device ovpn file vanilla except I changed the "verb" option to 3....

Here's my log file:

[Nov 17, 2025, 13:45:32] Connecting to************ via UDP

[Nov 17, 2025, 13:45:32] EVENT: CONNECTING

[Nov 17, 2025, 13:45:32] Tunnel Options:V4,dev-type tun,link-mtu 1558,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-128-CBC,auth SHA1,keysize 128,key-method 2,tls-client

[Nov 17, 2025, 13:45:32] Creds: UsernameEmpty/PasswordEmpty

[Nov 17, 2025, 13:45:32] Sending Peer Info:
IV_VER=3.11.1
IV_PLAT=ios
IV_NCP=2
IV_TCPNL=1
IV_PROTO=8094
IV_MTU=1600
IV_CIPHERS=AES-128-CBC:AES-192-CBC:AES-256-CBC:AES-128-GCM:AES-192-GCM:AES-256-GCM:CHACHA20-POLY1305
IV_LZO=1
IV_AUTO_SESS=1
IV_GUI_VER=net.openvpn.connect.ios_3.7.2-6402
IV_SSO=webauth,crtext

[Nov 17, 2025, 13:45:32] SSL Handshake: peer certificate: CN=netgear, 1024 bit RSA, cipher: TLS_CHACHA20_POLY1305_SHA256 TLSv1.3 Kx=any Au=any Enc=CHACHA20/POLY1305(256) Mac=AEAD

[Nov 17, 2025, 13:45:32] Session is ACTIVE

[Nov 17, 2025, 13:45:32] EVENT: GET_CONFIG

[Nov 17, 2025, 13:45:32] Sending PUSH_REQUEST to server...

[Nov 17, 2025, 13:45:32] OPTIONS:
0 [sndbuf] [393216]
1 [rcvbuf] [393216]
2 [route] [192.168.1.0] [255.255.255.0]
3 [route-delay] [5]
4 [route] [64.0.0.0] [192.0.0.0] [192.168.1.1]
5 [route] [32.0.0.0] [224.0.0.0] [192.168.1.1]
6 [route] [16.0.0.0] [240.0.0.0] [192.168.1.1]
7 [route] [8.0.0.0] [248.0.0.0] [192.168.1.1]
8 [route] [4.0.0.0] [252.0.0.0] [192.168.1.1]
9 [route] [2.0.0.0] [254.0.0.0] [192.168.1.1]
10 [route] [1.0.0.0] [255.0.0.0] [192.168.1.1]
11 [redirect-gateway] [def1]
12 [route-gateway] [dhcp]
13 [ping] [10]
14 [ping-restart] [120]
15 [peer-id] [12]
16 [cipher] [AES-256-GCM]

[Nov 17, 2025, 13:45:32] PROTOCOL OPTIONS:
key-derivation: OpenVPN PRF
compress: LZO
data channel: cipher AES-256-GCM, peer-id 12

[Nov 17, 2025, 13:45:32] EVENT: ASSIGN_IP

[Nov 17, 2025, 13:45:32] **bleep**: preparing TUN network settings

[Nov 17, 2025, 13:45:32] **bleep**: init TUN network settings with endpoint: 104.139.20.***

[Nov 17, 2025, 13:45:32] Client exception in transport_recv: tun_prop_error: one of ifconfig or ifconfig-ipv6 must be specified

[Nov 17, 2025, 13:45:32] Client terminated, restarting in 2000 ms...

________________________________

It is resolving the correct WAN IP address (I put stars in after the fact to obscure my ip)

What's happening here (Note my firmware version is: V10.5.20.3_2.2.45

FURRYe38 · Answer

Is the Apple device only exhibiting this issue?&nbsp;
Any other devices to check on this?&nbsp;
What model Apple device is this?
What iOS version do you have loaded on the Apple device?&nbsp;
Has this been working at all or just started happening?&nbsp;
&nbsp;
Be sure to disable any MAC Address randomizers on phones and pads while at home:NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
&nbsp;
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?&nbsp;
&nbsp;
&nbsp;

JimS-CLT · Answer

I'm connecting with my iphone now. iPad had exactly same issues. iPhone is running ios 26.1.

I can use my laptop to test, but i have to put it on another network and I need the Apple stuff to work for my upcoming trip where I won't have my laptop. Laptop later....

iPhone 16 Pro

Just setting it up now.

I'm on Spectrum. Apple connected to AT&T network. Spectrum modem is PC20.

JimS-CLT · Answer

Using my old RBR50 router, I was able to use the vpn pretty straightforward. I changed to the 770 series a few months ago. Going on a trip soon and need vpn.

FURRYe38 · Answer

So this hasn't ever worked on the 770 series since you got it?&nbsp;

JimS-CLT · Answer

VPN has never worked on the 770.

Forum Discussion

Can't get my ios device to connect to Orbi 770 VPN.

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